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Reservation deposit refused to be refunded!

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firsttimebuyer22
firsttimebuyer22 Posts: 8 Forumite
edited 3 October 2016 at 4:43PM in House buying, renting & selling
*** thank you to everyone for your replies! ***
«13

Comments

  • ap1985
    ap1985 Posts: 325 Forumite
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    Hi there,


    That sounds like a very stressful time for you. Sorry you didn't have luck getting the house. Do you have any written evidence stating they would refund the reservation fee to you?
    :jFinally going to be a homeowner:T
  • theartfullodger
    theartfullodger Posts: 14,603 Forumite
    Name Dropper First Anniversary First Post
    edited 3 October 2016 at 3:54PM
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    What do the written terms for the reservation fee or the receipt you got say about refunding??

    (No offence but...) never believe 100% the salesman: Get it in writing.
  • firsttimebuyer22
    firsttimebuyer22 Posts: 8 Forumite
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    We have no written evidence of anything at all... Just a hand written piece of paper saying "reservation deposit £1,000" the size of a debit card and that's literally it! We haven't signed any documents etc.
  • firsttimebuyer22
    firsttimebuyer22 Posts: 8 Forumite
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    Oh for sure!! I feel like they seen my age etc/ and have just taken advantage of my naivety! I am expecting not to get my money back but, just want to make sure I do everything I can, correctly, from now on.
  • ap1985
    ap1985 Posts: 325 Forumite
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    Oh dear....I think you should write a formal letter to them and see if they respond
    :jFinally going to be a homeowner:T
  • ap1985
    ap1985 Posts: 325 Forumite
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    Maybe alongside get advice from a solicitor if you have proof on a bank statement that you have given that money to them.
    :jFinally going to be a homeowner:T
  • firsttimebuyer22
    firsttimebuyer22 Posts: 8 Forumite
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    Sticky situtation right!! hah!

    I am definitely going to talk to a solicitor after today's phone call, thank you for your response!

    (I do indeed have proof on bank statements, it going direct to the Estate Agents!)
  • ap1985
    ap1985 Posts: 325 Forumite
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    So did you pay cash?
    :jFinally going to be a homeowner:T
  • firsttimebuyer22
    firsttimebuyer22 Posts: 8 Forumite
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    We paid via bank transfer into the estate agents account that they provided! :)
  • ap1985
    ap1985 Posts: 325 Forumite
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    Oh right ok so you will have that proof that you did pay them. Keep us updated and hope you get the refund you deserve.
    :jFinally going to be a homeowner:T
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