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Waiting for deposit

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rdixon555
rdixon555 Posts: 37 Forumite
First Anniversary First Post Combo Breaker
in House buying, renting & selling
Hi,

I moved out of a property on 23rd December.

On 6th Jan I received correspondence from the letting agency with a list of deposit deductions. I replied to this email the same day with queries about this deductions, and have heard nothing since.

is there anything I can do to speed this up apart from contacting them? Do they have to refund part, or all, of the deposit within a certain time frame by law?

Thanks in advance

Comments

  • Wanderingpomm
    Wanderingpomm Posts: 524 Forumite
    First Post First Anniversary
    Options
    They have 14 days and can not deduct for fair wear and tear. You need to open a dispute with the company holding the deposit
  • G_M
    G_M Posts: 51,977 Forumite
    Name Dropper First Anniversary First Post Combo Breaker
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    Put in a a single claim to the depost scheme for ite release.

    Do you agree all, some, or none of the deductions?
  • rdixon555
    rdixon555 Posts: 37 Forumite
    First Anniversary First Post Combo Breaker
    Options
    Thanks for your replies - I was under the impression that it was 14 days for them to give us deposit feedback, and not for the amount, whatever it may be, to be returned?
  • pinklady21
    pinklady21 Posts: 870 Forumite
    Options
    Where is the deposit being held? It should be in a protection scheme.
    Google the company, and find out what their rules are.
    You may then be able to request the undisputed amount of your deposit back via the website. I assume the landlord sent you the details of this at the beginning of the tenancy when the deposit was lodged with the protection scheme?
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