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Civil Enforcement Ltd - Goldstone Retail Park

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  • ChristianL
    ChristianL Posts: 8 Forumite
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    There are NO signs there, I had another look there today. I can see on google street view where they were, but they have been removed. There is a new sign at the entrance which just states the following

    Goldstone Retail Park

    This car park is for the use of customers only and will be locked after normal hours.

    (Pictorial signs as follows)

    [No trading or transfer of materials allowed in this car park]

    [ANPR cameras in operation]

    Property managed by JLL
    Helpdesk 0845 257 4023

    THERE ARE NO OTHER SIGNS WITHIN THE CAR PARK!
  • ChristianL
    ChristianL Posts: 8 Forumite
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    Coupon-mad wrote: »
    You don't need to show pics.

    I know there ARE signs in that car park, went there not long ago and believe me, I look closely at signs.

    I want to know how old your POPLA code is, because writing back to CEL at POPLA stage, is the wrong thing. You are heading to being sued when in fact, you might still be within the POPLA month to appeal?

    I received the POPLA code on the 30 June.
  • Coupon-mad
    Coupon-mad Posts: 131,730 Forumite
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    edited 10 July 2017 at 5:14PM
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    Great, so you can appeal to POPLA this month, and win. With our help...

    You can guess where I'm going to drive to this weekend! No signs there now, eh?!

    Sounds like CEL might have been kicked out - trouble is, that means they will start suing their back catalogue of victims they have data for (they did this with more than one site, as 'revenge claims').

    A nasty bunch, CEL.

    Oops, you said this:
    I have submitted an appeal to POPLA through their website

    What did you say to POPLA? Hope you have not done it yet?
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top of this/any page where it says:
    Forum Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • ChristianL
    ChristianL Posts: 8 Forumite
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    Coupon-mad wrote: »
    Oops, you said this:



    What did you say to POPLA? Hope you have not done it yet?

    I informed them that there was no signs stating that there were parking restrictions, and provided photographic evidence.
  • Coupon-mad
    Coupon-mad Posts: 131,730 Forumite
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    Interesting...very interesting to see what CEL say if they contest it. I must drive there and look soon!
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top of this/any page where it says:
    Forum Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Ian011
    Ian011 Posts: 2,432 Forumite
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    ChristianL wrote: »
    Property managed by JLL
    Helpdesk 0845 257 402
    You can report that sign to ASA. Failure to declare call costs alongside an 084, 087, 09 or 118 number is a breach of Ofcom regulations.

    ASA deals with complaints about 084 numbers. PSA deals with complaints about 087, 09 and 118 numbers.
  • ChristianL
    ChristianL Posts: 8 Forumite
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    OK, so here is an update from the Goldstone Retail Park Management, who confirm that CEL have been terminated. They are going with another company with more emphasis on logical patrolling rather than hard and fast time limits. Sounds good to me.

    As for CEL, they claim they no longer have access to the details as they have removed their system, lets see if that is still the case when it comes to the appeal.... One thinks they will suddenly find the details when it suits them....
    Chris,

    I did contact the old car park operator to request cancellation of your PCN but unfortunately now that the contract has been terminated they no longer have access to the site information as the system has been removed.

    They comment that you will have to follow the appeals route,

    email: appeals@ce-service.co.uk, or write to:

    Civil Enforcement Limited,
    Horton House,
    Exchange Flags,
    L2 3PF

    Sorry I could not be of more help.

    Kind regards

    Paul


    Paul Anthony
    Senior Surveyor - Property and Asset Management
    JLL
    40 Bank Street
    Canary Wharf | London E14 5EG

    T: +44 (0)203 147 1436
    Paul.Anthony@eu.jll.com
    jll.co.uk
  • Coupon-mad
    Coupon-mad Posts: 131,730 Forumite
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    Errrrm..which company? Not an IPC firm?!

    I went there at the weekend and of course you are right - no signs at all any more.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top of this/any page where it says:
    Forum Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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