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Michael_Hobson
Posts: 5 Forumite
I hope someone can help.
We have contacted our hopeless crooks of a management company several times.
We first contacted them 2 months ago saying we need to sell out flat by the end of this month so the certificates we need off them are important.
They reply slowly, never reply with anything we asked them for etc. Now they are trying to charge us 4x the price because we need them quickly.
We have given plenty of time for them to send the certificates and we don't think its acceptable that they are now asking for more money because of their total lack of competence.
Is there anything we can do? Can we report them for bad practice?
I know these are companies that need to make money but charging us £400 to send a piece of paper surely is illegal.
We have contacted our hopeless crooks of a management company several times.
We first contacted them 2 months ago saying we need to sell out flat by the end of this month so the certificates we need off them are important.
They reply slowly, never reply with anything we asked them for etc. Now they are trying to charge us 4x the price because we need them quickly.
We have given plenty of time for them to send the certificates and we don't think its acceptable that they are now asking for more money because of their total lack of competence.
Is there anything we can do? Can we report them for bad practice?
I know these are companies that need to make money but charging us £400 to send a piece of paper surely is illegal.
0
Comments
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I suspect not; as my namesake and others said when you asked a similar Q in August, it's down to Hobson's choice.
( sorry about that; couldn't resist it! https://en.wikipedia.org/wiki/Hobson%27s_choice)
Let's hope that your next purchase is either freehold, or if leasehold, doesn't involve a cheating bedsted of an agent or a capitalist b'sterd of a Freeholder who grinds the faces of the serfs in their leaseholds.
Too late for you now; but as I've said in previous posts, I've avoided leaseholds where there is the potential for exploitation, and have done basic research on the freeholder before buying. In fact, in consequence, I've only ever gone either for so-called "shared freeholds" where the Freehold is a non-profit compnay, with the leasehold owners as Members or Directors of the Freehold Company (I've owned three over the years). Or, local authority freeholds, because in my lucky experience or 2 BTL flats they have been efficient and reasonable.
A quick google of the Freeholders of one place I was considering revealed an unsuccessful "Right to Manage" court battle and when I rang 'em up they were too rude to speak to me without a solicitor's letter and a fee. So I walked away
Better luck next time0
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