Parking charge

KeithP is right, but nothing stops a person at POPLA stage, from saying the two images appear to be two arrivals or two exits, and that there is nothing in the background of the images to place the car at a certain place in the site, or even in the named site, at all.

You can throw all the mud at POPLA stage but they are 'allowed' to show what they like and you are allowed to criticise the evidence.

Which PPC? Is it a BPA member where POPLA is even an option?

Just follow the usual appeal as per the NEWBIES thread.

Cliffy72 wrote: »

Hi,thanks for the response.
I've been back to the car park today (parked up outside though) to have a good look around at the position of the cameras and the entry/exit points.
There a 2 entry points, photo 1 shows the vehicle entering at one entry point and photo 2 shows the vehicle entering at the other entry point 23hrs 58mins later (they claim I am leaving then) I can tell they are both entry points because of the road markings. All the cameras are positioned on the retail park pointing at entry/exit none are positioned off the retail park, so it is not possible for both photos to show the front of the vehicle.
I also spoke to the manager at Home and Bargains who just shook her head and said "she was sick of this" she even check there cctv outside to see if she pick the vehicle up leaving. Unfortunately they don't see that far, she also said that all the ones she had seen from angry customers showed the front on entry and the rear on exit.
Surely this should be a quick fix.

We really do need to know the name of the PPC.

Please clarify. Do you mean that the cameras would only capture the rear of a vehicle on entry, and only capture the front of the vehicle on exit at both entrances?
If that is the case, and backed up by the road markings and lack of reversing lights, then it is definitely a double dipping case caused by unfit for purpose ANPR cameras.
The PPCs are supposed to do additional manual checks where ANPR is used, but in this case either they haven't, or the system has ignored the exit image, or it has been deliberately omitted.

Either way, the scammers had no reasonable cause to obtain keeper info from the DVLA.
So, complain to the DVLA and your MP. If the scammers belong to the BPA then you should complain to them as well.

These are some of the comments made by the MPs in Parliament concerning the unregulated parking industry (Feb 2018):

https://hansard.parliament.uk/commons/2018-02-02/debates/CC84AF5E-AC6E-4E14-81B1-066E6A892807/Parking(CodeOfPractice)Bill

''Rip-offs from car park Cowboys must stop''; unfair treatment; signage deliberately confusing to ensure a PCN is issued; ''years of abuse by rogue parking companies''; bloodsuckers; ''the current system of regulation is hopeless, like putting Dracula in charge of the blood-bank''; extortionate fines; rogue operators; ''sense of injustice''; unfair charges and notices; wilfully misleading; signage is a deliberate act to deceive or mislead; ''confusing signs are often deliberate, to trap innocent drivers''; unreasonable; a curse; harassing; operating in a disgusting way; appeals service is no guarantee of a fair hearing; loathed; outrageous scam; dodgy practice; outrageous abuse; unscrupulous practices; ''the British Parking Association is as much use as a multi-storey car park in the Gobi desert''; and finally, by way of unanimous conclusion: ''we need to crack down on these rogue companies. They are an absolute disgrace to this country. Ordinary motorists and ordinary residents should not have to put up with this''.

These are the exact words used, so you should quote them to your MP in a complaint and ask him/her to contact Sir Greg Knight MP if he wants further information about this scam.

If the PPC is a BPA member then quote the comment above in bold to them and ask them how they intend to change their reputation in the eyes of MPs and the motoring public.

There a 2 entry points, photo 1 shows the vehicle entering at one entry point and photo 2 shows the vehicle entering at the other entry point 23hrs 58mins later (they claim I am leaving then) I can tell they are both entry points because of the road markings. All the cameras are positioned on the retail park pointing at entry/exit none are positioned off the retail park, so it is not possible for both photos to show the front of the vehicle.

That's your first point in the POPLA appeal, but do include all the usual template points as well.

Assuming this is a BPA member. Which PPC?