Santander/A&L freephone number - get problems sorted at their expense not yours!

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gbandl
gbandl Posts: 9 Forumite
First Anniversary Combo Breaker
in Budgeting & bank accounts
Having had no end of problems with my A&L (now Santander) account over the last few months, I had given up calling their expensive customer service number and asked on here for advice. Thankfully, philbostavros kindly gave me a freephone number (which I have just used, it does work!) and I'm hoping my main issue has now been resolved (fingers crossed!). I thought I'd share the number in case others are still paying to help Santander sort out their own mistakes...

It is 0800 0566 066.

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  • BigAndy_79
    BigAndy_79 Posts: 569 Forumite
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    Nice one !
  • [Deleted User]
    [Deleted User] Posts: 0 Forumite
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    OR

    0800 731 7774
    Main Services Menu
    Open 8am - 10pm Mon-Friday and 9am-6pm (i think) on Saturday
  • platterfish
    platterfish Posts: 436 Forumite
    First Post First Anniversary Combo Breaker
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    Or if your calling from a mobile, call the landline number on the back of your card, that usually works and comes out of your inclusive minutes.
  • jimjames
    jimjames Posts: 17,625 Forumite
    Photogenic Name Dropper First Anniversary First Post
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    I hate freefone numbers as they are generally not free from a mobile. When will organisations realise that we want numbers that don't cost us a fortune to call them on! Generally as mentioned you can use the outside UK number which will come out of your minutes not be charged as extra.
    Remember the saying: if it looks too good to be true it almost certainly is.
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