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    • vinnie1208
    • By vinnie1208 8th Jan 18, 7:11 PM
    • 7Posts
    • 0Thanks
    vinnie1208
    Help With Defaults on credit file
    • #1
    • 8th Jan 18, 7:11 PM
    Help With Defaults on credit file 8th Jan 18 at 7:11 PM
    Hi guys I was hoping you could help me with something.

    I ran into alot of trouble with pay day loans a around 2013-14. I managed to get clean and have them all paid off in 2015 and have been building my credit file since.

    However I have noticed I have 10 defaults from Kapama limited which are dated through 2015-2016. The original debt was with mini credit in 2013 which I thought I had paid at the time.

    I went to the ombudsman who sorted this for me and reduced the debt to a proper amount and I paid in full to them.

    Is there anything I can do to get these defaults removed, the balance on them is not what the ombusman agreed to and surely as the debt was with minicredit in 2013 they cant be adding monthly defaults in 2015?

    Any help would be appreciated.

    Thanks
Page 1
    • zx81
    • By zx81 8th Jan 18, 7:38 PM
    • 14,799 Posts
    • 15,639 Thanks
    zx81
    • #2
    • 8th Jan 18, 7:38 PM
    • #2
    • 8th Jan 18, 7:38 PM
    The monthly defaults are just status updates, and are correct.
    • sourcrates
    • By sourcrates 8th Jan 18, 7:43 PM
    • 13,026 Posts
    • 12,337 Thanks
    sourcrates
    • #3
    • 8th Jan 18, 7:43 PM
    • #3
    • 8th Jan 18, 7:43 PM
    Your defaults will stay on your credit file for 6 years from the date of default.

    You cannot get them removed in all honesty, they reflect how you have managed your credit accounts, so must be accurate unfortunately.
    I'm a Board Guide on the Debt-Free Wannabe, Credit File And Ratings, and
    Bankruptcy And Living With It, boards. "I volunteer to help get your forum questions answered and keep the forum running smoothly".
    Board guides are not moderators and don't read every post. If you spot an abusive or illegal post then please report it to forumteam@moneysavingexpert.com. Any views are mine and not the official line of MoneySavingExpert.com.

    For free debt advice, contact either : Stepchange, National Debtline, or, CAB.
    For Legal advice see : http://legalbeagles.info/
    • vinnie1208
    • By vinnie1208 8th Jan 18, 10:00 PM
    • 7 Posts
    • 0 Thanks
    vinnie1208
    • #4
    • 8th Jan 18, 10:00 PM
    • #4
    • 8th Jan 18, 10:00 PM
    From some further reading it appears that Kapama who the debt was transferred to should use the original default date.

    Is this correct?

    Thanks
    • WorkingTowardsDebtFree
    • By WorkingTowardsDebtFree 12th Jan 18, 8:52 PM
    • 66 Posts
    • 42 Thanks
    WorkingTowardsDebtFree
    • #5
    • 12th Jan 18, 8:52 PM
    • #5
    • 12th Jan 18, 8:52 PM
    The company whose name the debt is now in must use the original debt date, they cannot use their own date.

    Also, they cannot have lots of defaults if this is one single debt.

    I know that some PDL companies created new agreements everytime a debt was rolled over, but I don't know whether this is legally acceptable, or fair. I don't think it's moral --- but I don't know what the law or FOS says about the practice.

    In any case, if the default date(s) are wrong, or any of the other details are wrong, you should raise a formal complaint with the company, and then take them to the FOS if they don't resolve the matter to your satisfaction once you have a final response or deadlock letter, or eight weeks have passed after you raise the formal complaint.

    Be clear that this is regarding the default date and/or your other complaints, and isn't the same as your previous referral to the FOS which sounds it was regarding the amount owed. You must be very clear in the distinction to both the company, and to the FOS if you escalate it to them.
    • vinnie1208
    • By vinnie1208 13th Jan 18, 4:11 PM
    • 7 Posts
    • 0 Thanks
    vinnie1208
    • #6
    • 13th Jan 18, 4:11 PM
    • #6
    • 13th Jan 18, 4:11 PM
    Thanks for the reply. I sorted this all with Kappama who have said they will remove all entries from my credit file as a good will gesture
    • WorkingTowardsDebtFree
    • By WorkingTowardsDebtFree 13th Jan 18, 5:39 PM
    • 66 Posts
    • 42 Thanks
    WorkingTowardsDebtFree
    • #7
    • 13th Jan 18, 5:39 PM
    • #7
    • 13th Jan 18, 5:39 PM
    Good news!
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