Poor service

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  • ScorpiondeRooftrouser
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    You still haven't made clear if this is a business or somebody selling their old laptop. In the latter case they don't owe you any kind of service, poor or otherwise. It's not a business to customer relationship.
  • Pun
    Pun Posts: 740 Forumite
    I've been Money Tipped!
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    You still haven't made clear if this is a business or somebody selling their old laptop. In the latter case they don't owe you any kind of service, poor or otherwise. It's not a business to customer relationship.

    It's an ebay sale. Private sellers don't have the same obligations as business sellers, but they still have obligations - read ebay's guidelines.
  • ScorpiondeRooftrouser
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    Pun wrote: »
    It's an ebay sale. Private sellers don't have the same obligations as business sellers, but they still have obligations - read ebay's guidelines.

    Those are legal obligations. They have nothing to do with customer service. You fulfil them or don't fulfil them, the quality of same is immaterial.
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