Are small businesses covered under Consumer Rights Act?

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Baking_Mad
Baking_Mad Posts: 405 Forumite
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in Consumer rights
I bought a piece of equipment for my small business a few months ago and it is now faulty. The seller is refusing to pay out even though the item is still under warranty. Am I still covered under Consumer Rights Act even though the item was purchased for the business and not for personal use?
Thanks in advance

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  • angryparcel
    angryparcel Posts: 926 Forumite
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    NO you are not covered by the CRA as it is a b2b sale
  • Rainbowgirl84
    Rainbowgirl84 Posts: 1,175 Forumite
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    Who is offering the warranty, the seller or the manufacturer?
  • tykesi
    tykesi Posts: 2,061 Forumite
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    The clue is in the title - CONSUMER Rights Act.
  • angryparcel
    angryparcel Posts: 926 Forumite
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    Rainbowgirl84 wrote: »
    Who is offering the warranty, the seller or the manufacturer?
    That makes no difference as the purchase was not a consumer purchase then they OP has no rights under the CRA.
    Also say the OP purchased a vacuum cleaner from argos for business use the warranty would be a consumer warranty, so it would be void if used in a commercial environment
  • wealdroam
    wealdroam Posts: 19,181 Forumite
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    Baking_Mad wrote: »
    I bought a piece of equipment for my small business a few months ago and it is now faulty. The seller is refusing to pay out even though the item is still under warranty. Am I still covered under Consumer Rights Act even though the item was purchased for the business and not for personal use?
    Thanks in advance
    As others have said, The CRA is probably not applicable.

    The warranty however, could still be useful.
    Warranties and guarantees are in addition to your statutory rights and as such can have conditions attached.

    One such condition might be that the warranty does not apply if the goods are used outside of a domestic environment, but without seeing the terms of the warranty it is not possible to rule on the usefulness, or otherwise, of the it.

    What product are we talking about?
    What manufacturer?
  • unholyangel
    unholyangel Posts: 16,863 Forumite
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    OP, it would be the SoGA (sale of goods act) that would apply to your purchase.
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
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