How do I cancel my Equifax free trial?

Mo'_Money · 25 November 2006 at 9:20PM

Hi,

I need to cancel my Equifax free trial. I've read on other threads that I can do this via email, but I cannot find any links for email addresses on my 'Member Centre' page. Can anyone help!!??

tom188 · 25 November 2006 at 9:27PM

You have to phone them up if i remember rightly.

YorkshireBoy · 25 November 2006 at 9:38PM

From the T&C's...

...it will be renewed unless you cancel within a thirty (30) day period by notifying us. You may notify us by first logging in to the MyEquifax Member Centre. Once logged in, click on the "Contact Us" button and you can contact the Equifax Customer Care team at the telephone number or email address listed on that page.

...are you saying they're incorrect, and in fact you cannot cancel?

sicker · 25 November 2006 at 9:47PM

You could try 08007839421 and ask for guidance. (probably day time hours)

John

Mo'_Money · 25 November 2006 at 9:50PM

YorkshireBoy wrote:

From the T&C's......are you saying they're incorrect, and in fact you cannot cancel?

No no no I'm not saying that at all!!

The free trial is excellent, don't get me wrong. They've just very cleverly designed the site so that it is a bit tricky trying to find contact details!

Well seeing as it's the weekend I'll wait til Monday to phone them. I have until the 5th!!!

Thanks anyway guys

How do I cancel my Equifax free trial?

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