Bank Charges Question: How to go about claiming small amounts back?

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Hi all,

I figure First Direct owe me £45 in bank charges - £30 on my current account and £15 on my joint account (i phoed up at the time and got half refunded).

1) How should I contact them about it? Should I phone them, use online messaging in internet banking or write them a letter using the CAG website?

2) Is it worth going all the way? Isn't the court fee £80?

Thanks,

DDDK
LBM: Nov 2004 Debt Apr06: £19,273.46 (Highest)
Debt 2006: Jul:£18,552.06|Aug:£17,615.14|Sep:£16,297.98|Oct:£15,961|Nov:£15,760.66|Dec:£13,204.37
Debt 2007: Jan:£13,183.71|Feb:£13,851.03|Mar:£13,349.15|April:£12,997.33 | May: £12,300.00 | June: £12,000 | July: £9,894.44 |Aug:£0
Debt Free Date: 31 August 2007
The £2 Coin Savers Club = £72
Reclaiming my bank charges - £105 reclaimed
My Diary: http://forums.moneysavingexpert.com/showthread.html?t=230561
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