new message on my sales page

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soolin
soolin Posts: 72,206 Ambassador
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in Ebay, auctions, car boot sales, post & parcels
On my sold page (on ebay) under the buyer details I now have a message saying when I must despatch by. All my things bought this morning show "
eBay note: Dispatch by Tuesday, May 30"

It's on every single one of my unshipped sales, hmmm, I don't like it when ebay tinker.
I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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  • Irn-Bru-Kid
    Irn-Bru-Kid Posts: 614 Forumite
    edited 26 May 2017 at 9:00AM
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    soolin wrote: »
    On my sold page (on ebay) under the buyer details I now have a message saying when I must despatch by. All my things bought this morning show "
    eBay note: Dispatch by Tuesday, May 30"

    It's on every single one of my unshipped sales, hmmm, I don't like it when ebay tinker.

    Me too. Not sure if its a good thing or not. What would happen if we don't follow their advice and dispatch late? Not that I ever do and I'm not about to test it!
  • Irn-Bru-Kid
    Irn-Bru-Kid Posts: 614 Forumite
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    Bizarrely, 'Dispatch Overdue' or something like that in red just appeared on my items that I posted yesterday.

    I refreshed and it has gone.
  • lovinituk
    lovinituk Posts: 5,711 Forumite
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    Irn-Bru-Kid wrote: »
    Me too. Not sure if its a good thing or not. What would happen if we don't follow their advice and dispatch late? Not that I ever do and I'm not about to test it!
    It will go against your late dispatch percentage. If you are a top rated seller you will soon need to stay under 3%
  • Irn-Bru-Kid
    Irn-Bru-Kid Posts: 614 Forumite
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    Its appeared again! 'Dispatch now - overdue' in red.

    What the hell is going on????
  • jeffuk
    jeffuk Posts: 606 Forumite
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    Irn-Bru-Kid wrote: »
    Its appeared again! 'Dispatch now - overdue' in red.

    What the hell is going on????

    I'm getting this too, came here to see what was going on.
  • mrcol1000
    mrcol1000 Posts: 4,790 Forumite
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    Have this on my private account but not my business account.
  • lovinituk
    lovinituk Posts: 5,711 Forumite
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    Irn-Bru-Kid wrote: »
    Bizarrely, 'Dispatch Overdue' or something like that in red just appeared on my items that I posted yesterday.
    Which screen are you seeing this on?
  • Irn-Bru-Kid
    Irn-Bru-Kid Posts: 614 Forumite
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    lovinituk wrote: »
    Which screen are you seeing this on?

    Summary page, on items sold
  • lovinituk
    lovinituk Posts: 5,711 Forumite
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    Irn-Bru-Kid wrote: »
    Summary page, on items sold
    Are you on the Seller Hub that looks like this (not my account btw)...?

    SH_GH_performance.png

    We had 2 orders sent yesterday that our order system didn't update so eBay should have thought they were overdue but I couldn't see any new messages on the Seller Hub this morning.
  • soolin
    soolin Posts: 72,206 Ambassador
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    I have the same overdue message on my private account, nothing on my business though. The overdue message says 'eBay note: Dispatch by Monday, May 22. Dispatch now - overdue.' yet item was posted, marked as despatched and feedback left both ways - so Houston, we have yet another glitch.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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