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  • tulip12
    tulip12 Posts: 329 Forumite
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    ms_night_ryder wrote: »
    Anybody know where I can get the comfort creations? my sainsburys don't do it.

    I'm sure I have seen them in Asda. I looked on Mysupermarket which shows they do. Hth
  • ms_night_ryder
    ms_night_ryder Posts: 3,029 Forumite
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    Thanks guys, I forgot to look on my supermarket!
    Lose 28lb 3/28lb
    SPC Member 1522/2012-£264/ new pot 2013
  • cupcake4
    cupcake4 Posts: 457 Forumite
    I've been Money Tipped!
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    Tulip12

    "We will then send you a refund by cheque made out to the name on your claim, to a maximum value of £7.00/€6.75 + up to £0.53/€0.80 P+P within 28 days."
    I have copied the above from their T&C.
    I, too, am hoping to get a refund on my 2 for £7 .
    I have looked up contact details on the website, but you have to email in.
    Hope this helps.
  • purplestar133
    purplestar133 Posts: 1,731 Forumite
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    This has been said, but please humour me! You have to wait until 30 days after you buy the BIC pens, before you can send off the claim - right? :o
  • djjunk
    djjunk Posts: 313 Forumite
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    purplestar133 wrote: »
    This has been said, but please humour me! You have to wait until 30 days after you buy the BIC pens, before you can send off the claim - right? :o


    Indeed, this is what I understood too.
    I am waiting to send my empty pen.
  • purplestar133
    purplestar133 Posts: 1,731 Forumite
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    djjunk wrote: »
    Indeed, this is what I understood too.
    I am waiting to send my empty pen.


    Me too, I've got it in my diary!


    The thing is, the pen looks like it's empty, but every time I go back to it, it writes a little bit more. Tricky little thing!
  • tulip12
    tulip12 Posts: 329 Forumite
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    cupcake4 wrote: »
    Tulip12

    "We will then send you a refund by cheque made out to the name on your claim, to a maximum value of £7.00/€6.75 + up to £0.53/€0.80 P+P within 28 days."
    I have copied the above from their T&C.
    I, too, am hoping to get a refund on my 2 for £7 .
    I have looked up contact details on the website, but you have to email in.
    Hope this helps.

    Thank you Cupcake 4 :)

    I am not sure where they got £4.03 from when I paid £7 :( hopefully they will get back to me soon
  • shione
    shione Posts: 304 Forumite
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    Yes, you do send an empty pen after 30 days.
    It will keep writing of and off but will eventually be empty.
    Have received my cheque after doing the above.
  • lemony_7
    lemony_7 Posts: 174 Forumite
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    tulip12 wrote: »
    Hi
    would any one have a phone contact number for this promotion please?
    I have e.mailed them but I am not getting any responses back from them.
    I purchased these 2 for for £7.00 but have only received a cheque for £4.00 They stated in the letter I should also have received a postage refund but this was not included.
    Any help would be much appreciated thanks Tulip

    You will only be reimbursed for 1 packet regardless of whether they are in a deal. So your refund sounds right. I know this because I bought 2 packs for some money, and only got refunded for 1 pack. It also says this in the T&Cs.
  • wdah
    wdah Posts: 884 Forumite
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    tulip12 wrote: »
    Thank you Cupcake 4 :)

    I am not sure where they got £4.03 from when I paid £7 :( hopefully they will get back to me soon

    It'll probably be your £7 divided by two (£3.50) plus the postage to cover your claim (53p)?
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