MoneySaving Poll: Who are the best and worst train operators?

East Coast has been in and out of the public/private sector several times. The holding company of one private operator went bankrupt, another gave back the franchise because it had bid too much money to operate at a profit. Whatever the reason, every time the company is privatised the service deteriorates, and when it returns to the public sector it improves. As the company is currently in the midst of yet another re-privatisation we can expect a much lower satisfaction rating in future years. Surveys show that the public and passengers are wholly against this re-privatisation - but the government insists it must go ahead !!!