PPI and overcharge claim
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ma77smith
Posts: 2 Newbie
Hi,
Great forum and I have already found a lot of information however I'm slightly confused on how to proceed a PPI claim with HSBC. I had several accounts and credit cards (personal and business) with them, all of which were closed in 2007. Cut a long story short I lived abroad for four years before coming back to the UK and found a raft of letters saying I owed them several hundred pounds, and that the one account had a negative balance when it was closed (it didn't, and was actually their mistake) - it got passed back and forth amongst several debt recovery companies before I got the FOS involved and it was settled.
Last year I send a PPI claim in to HSBC who said they had no record of my account(s), are they stalling or do I need to chase the debt recovery companies instead?
I can't remember at least one of the account numbers, will they disclose everything on a SAR? I would like all of my details from them to look at claiming for overcharges too.
Would they still actually have my records 8 years on or am I wasting my time? if so I would like to process a similar claim with Egg as I definitely had ppi with them about 15 years ago.
Thanks in advance!!
Great forum and I have already found a lot of information however I'm slightly confused on how to proceed a PPI claim with HSBC. I had several accounts and credit cards (personal and business) with them, all of which were closed in 2007. Cut a long story short I lived abroad for four years before coming back to the UK and found a raft of letters saying I owed them several hundred pounds, and that the one account had a negative balance when it was closed (it didn't, and was actually their mistake) - it got passed back and forth amongst several debt recovery companies before I got the FOS involved and it was settled.
Last year I send a PPI claim in to HSBC who said they had no record of my account(s), are they stalling or do I need to chase the debt recovery companies instead?
I can't remember at least one of the account numbers, will they disclose everything on a SAR? I would like all of my details from them to look at claiming for overcharges too.
Would they still actually have my records 8 years on or am I wasting my time? if so I would like to process a similar claim with Egg as I definitely had ppi with them about 15 years ago.
Thanks in advance!!
0
Comments
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Send them a SAR and £10 to see what info is left.Shampoo? No thanks, I'll have real poo...0
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Thanks, will do - just assumed as they said they have no record then a SAR wouldn't produce anything.0
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