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MSE News: 12 rail firms agree to refund passengers who pay too much for tickets
Former_MSE_Megan_F
Posts: 418
Forumite
Twelve train companies have signed up to a voluntary price guarantee to refund the difference if passengers could’ve bought a cheaper ticket when buying from a machine[/B]...
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'12 rail firms agree to refund passengers who pay too much for tickets'
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'12 rail firms agree to refund passengers who pay too much for tickets'
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Comments
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Who discovers if the customer could have bought a cheaper ticket?0
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I don't travel by rail much, but I noticed the machines sell higher price tickets unless your willing to stand there going through a bunch of menus for 15 minutes, whilst there's a queue of increasingly irate people behind you.“I may not agree with you, but I will defend to the death your right to make an a** of yourself.”
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