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MSE News: 21-day energy switching in 10-point guarantee - how you can expect to benef
Legacy_user
Posts: 0 Newbie
in Energy
Customers switching between certain energy suppliers will now benefit from 10 'commitments'...
Read the full story:
'21-day energy switching in 10-point guarantee - how you can expect to benefit'
Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
'21-day energy switching in 10-point guarantee - how you can expect to benefit'
Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
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Comments
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Prices are creeping up, as the oil price recovers.
I would just get a nice fix and stay put.
They are going to be able to do 21 day switches simply because nobody is switching, because any tariff is going to more expensive than the fix they are on.0 -
When I first started to switch it was to minimise the increase in cost as total annual expenditure never went down. We have had a good period of time where prices have gone down and it would be unrealistic to expect that to continue forever.
So rising wholesale prices in US Dollars, Sterling currency value decreasing against the dollar, so I'm expecting retail prices to rise across the board for the foreseeable future.
If I switched today, I would be required to spend more money so it is already happening,0 -
Got a 2 year fix with Scottish Power which is cheapest on the market for me with no exit fee.
If a better fix comes up I'll look at it but I can just ignore all the promos and advertising for a couple of years.0 -
And of course, this scheme is from the brains at Energy UK (the UK industry body which protects the energy industry not the consumer) and headed up by Angela Knight . Google if you want to find out more about Angela and her role in the banking industry collapse in 20080
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6. Your new supplier will send you details of your new supply agreement for you to check. You'll have 14 days to change your mind.
When will the 14 days start - at time of applying to switch, or when you have the supply agreement, or at some other point in time?0 -
6. Your new supplier will send you details of your new supply agreement for you to check. You'll have 14 days to change your mind.
When will the 14 days start - at time of applying to switch, or when you have the supply agreement, or at some other point in time?
As it is now - 14 days from the day after you receive your agreement or welcome pack0 -
6. Your new supplier will send you details of your new supply agreement for you to check. You'll have 14 days to change your mind.
When will the 14 days start - at time of applying to switch, or when you have the supply agreement, or at some other point in time?
14 days from when you recieve your supply agreement.0 -
8 months on from group switching with MSE Cheaper Energy Club and EOn still can't show or accept my readings online as they claim "we have not received all the correct information from the previous supplier, Scottish power when you switched to us in October".
Commitments mean little in this industry. Apply an automatic £40 fine for each individual breach and watch them clean up their acts.0 -
Angela Knight seems to specialise in the tomato in the face PR jobs.
I have no friends, so it doesn't matter if I go in front of cameras and defend odious industries so everybody hates me.
Just imagine, a whole board of fat cats, and nobody wants to go for the interview with Evan Davis. I walk in, and demand £100,000 per appearance.0 -
8 months on from group switching with MSE Cheaper Energy Club and EOn still can't show or accept my readings online as they claim "we have not received all the correct information from the previous supplier, Scottish power when you switched to us in October".
Commitments mean little in this industry. Apply an automatic £40 fine for each individual breach and watch them clean up their acts.
Morning cylch
This is certainly taking a lot longer than I would've expected. Do you know what it is we're waiting for?
With a switch, electronic messages pass between the two suppliers and third parties like the regional distributors, meter operators, meter reading agents, national databases etc. These messages are used to let all those involved with your energy supply know about the changed circumstances. I'm aware of an issue we've had for quite a time with delays in receiving certain messages from SP. To be honest, I thought this had been resolved but I could be wrong.
Are we actually supplying you and it's a matter of not being able to use our online services as you should? If it is, I suspect you could be suffering from this issue. If you drop an email to the address in my Profile, I'll be happy to take a look. Not saying I can sort this any quicker but I can, at least, identify the hold up.
Look forward to hearing from you cylch.
Malc“Official Company Representative
I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0
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