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MSE News: RBS to hike fees for Black and Platinum package account customers

Over one million RBS and NatWest 'Black' and 'Platinum' package account customers will pay more from January 2016...
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RBS to hike fees for Black and Platinum package account customers

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Comments

  • chambta
    chambta Posts: 2,770 Forumite
    Part of the Furniture Combo Breaker
    That's a rather poorly worded and misleading piece.

    Any RBS customer who has taken out Select Platinum since its launch several years ago has been paying £16pm anyway.

    The only people who aren't are those who were moved automatically (with due notice and explanation) from the legacy Royalties Gold in July. Those customers were given five months paying the lower £12.95 before the price increase was to be imposed.

    I'm not sure what this £1 increase refers to. Perhaps the author could expand.
  • nidO
    nidO Posts: 847 Forumite
    As above, i'm struggling to see how/why this is news, certainly now, given that this change was announced in the summer and isn't a hike in the prices of those accounts, it's just people who've been moved to them will start paying the account's price (as announced in the summer) rather than their old account's price.
    chambta wrote: »
    I'm not sure what this £1 increase refers to. Perhaps the author could expand.

    This will be the difference in Natwest's old Advantage Gold account (which was £15/month) and the Platinum account (16/month) to which those customers were moved in the summer.
  • chambta
    chambta Posts: 2,770 Forumite
    Part of the Furniture Combo Breaker
    edited 13 November 2015 at 9:57PM
    nidO wrote: »
    As above, i'm struggling to see how/why this is news, certainly now, given that this change was announced in the summer and isn't a hike in the prices of those accounts, it's just people who've been moved to them will start paying the account's price (as announced in the summer) rather than their old account's price.



    This will be the difference in Natwest's old Advantage Gold account (which was £15/month) and the Platinum account (16/month) to which those customers were moved in the summer.

    I wondered if that was the case but it's so unclear from the article that I felt the author may wish to clarify.

    Reading the article you'd incorrectly assume that any changes were affecting Natwest/RBS customers in an identical fashion.

    It doesn't add any credibility to the piece when there's reference to a 'package account' rather than a 'packaged account'.
  • Not a Black or Platinum customer so I really could not care less.
  • ceredigion
    ceredigion Posts: 3,709 Forumite
    Eighth Anniversary 1,000 Posts Photogenic
    ^^^
    remember Abraham lincoln
  • chambta
    chambta Posts: 2,770 Forumite
    Part of the Furniture Combo Breaker
    Paul_1977 wrote: »
    Not a Black or Platinum customer so I really could not care less.

    Yet you went to the trouble of replying?
  • ceredigion wrote: »
    ^^^
    remember Abraham lincoln

    Indeed, you should.
  • chambta wrote: »
    Yet you went to the trouble of replying?

    :dance::dance::dance:
  • boo_star
    boo_star Posts: 3,202 Forumite
    Part of the Furniture 1,000 Posts
    edited 14 November 2015 at 1:34AM
    I've looked at the RBS site and they want £18 per month for Platinum and £28 for Black.

    It seems like MSE's figures are wrong.
  • boo_star
    boo_star Posts: 3,202 Forumite
    Part of the Furniture 1,000 Posts
    edited 14 November 2015 at 4:07AM
    Yada yada posting requirements.
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