How long does USPS tracking stay on the system?

tarloweh · 5 August 2015 at 10:37PM

Basically purchased an item through USPS worth more than £200, i have the tracking number but it appears to have stopped at a sorting facility and then never updated, was posted just over a month ago and i still do not have it, seller says they are happy to refund if they get it back, i am happy to wait a little longer but i understand it is much easier to make a case if the tracking is viewable online, does it get taken off eventually?

The_ICT_Engineer · 6 August 2015 at 2:02AM

Normally about six months

soolin · 6 August 2015 at 9:45AM

tarloweh wrote: »

Basically purchased an item through USPS worth more than £200, i have the tracking number but it appears to have stopped at a sorting facility and then never updated, was posted just over a month ago and i still do not have it, seller says they are happy to refund if they get it back, i am happy to wait a little longer but i understand it is much easier to make a case if the tracking is viewable online, does it get taken off eventually?

If this was either an ebay item or a paypal paid item I would still get a claim in before you run out of time. Sellers can be very reasonable and very comforting, but if they don't get it back suddenly decide it is the buyers problem- which it is not.

How long does USPS tracking stay on the system?

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