First Utility to hike energy prices by 3.5% in April

Former_MSE_Michael · 13 February 2014 at 6:03PM

"Nearly 130,000 First Utility customers will be hit with a 3.5% price hike from 1 April, the firm announced today..."

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First Utility to hike energy prices by 3.5% in April

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wendyrobson · 14 February 2014 at 4:17PM

Have received e mail about price rise with offer of fixed Tariff.
However the fixed tariff seems to have reduced the daily standing charge for both gas and electric but hiked up the unit rate making it impossible ( for me anyway) to calculate how this will affect me.
An.y thought please:o

scaredofdebt · 14 February 2014 at 6:00PM

What's the old and new figures for the unit rate and daily standing charge and what's your consumption?

[Deleted User] · 14 February 2014 at 8:47PM

Their rates for the April 2015 fix in my area of S.Yorks is Gas- 3.81/kwhr, 10.8 p daily charge , Electric is 12.21 p /kwhr with the same low standing charge of 10.80.
I m tempted myself with those rates despite their terrible customer services. somebody hold me back from switching from Npower !

Johnkg · 15 February 2014 at 11:10AM

Don't switch!

Trustpilot Reviews + plenty of negative comments on here.

I signed up with them in October 2013 and I am still not able to enter meter readings or see a bill. I wish I'd looked before I switched.

Futility is a polite name for them.

hadenoughconsumer · 16 February 2014 at 2:38PM

First Utility took my duel fuel account from my current provider (EON) without my permission. It was called an ' erroneous transfer' Do not trust this company!

RichardD1970 · 16 February 2014 at 3:07PM

Switched to them early last year and have had no problems.

To be honest, their price "hikes" are lower than the big 6 and are being introduced as we enter spring, when energy usage is likely to be going down. Unlike the others who raised just before winter when usage is going up.

Obviously no one likes paying more but I think the first post in this thread is a bit unnecessarily sensationalist.

Pincher · 17 February 2014 at 1:00PM

That's funny, Sunday Times yesterday (16th Feb 2014) Money Section page 1 was saying:

"Smaller energy suppliers have announced cuts to prices"

"First Utility has launched a best-buy deal that locks in energy prices until April 2015, costing customers an average £1,028 a year - £9 cheaper than its previous fix, which was also a best buy. Ovo followed suit with a 12 month fix at £1,015 a year."

If I had let the last fix finish on 31st December 2013, I would be free to switch to Ovo now. had to pay about £40 more for October to December 2013 due to the new fix as well. Bummer.

craig_f · 17 February 2014 at 4:22PM

I have to laugh at the article:
First Utility to hike energy prices by 3.5% in April

Quote:
'Who's affected?

130,000 customers on the firm's only variable variable tariff – iSave Everyday – will be hit by the price increase. The average customer will see bills rise by £3.26 per month.

But the 190,000 people on one of First Utility's three fixed tariffs will be unaffected by the price rise.'

I was on their v4 March 2014 fix, but was requested by one of their nagging emails to sign up to their next fix.

Now I find my fix has been cut short by 2 months and I'm already on the new rate - it will cost me about £4 a month more....

Why couldn't they transfer me when my current fix ends? - they won't answer that one.

First Utility to hike energy prices by 3.5% in April

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