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Hit by Lloyds, Halifax, TSB and Bank of Scotland glitch? Your rights explained

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Former_MSE_Michael
Former_MSE_Michael Posts: 95 Forumite
edited 27 January 2014 at 2:56PM in Budgeting & bank accounts
"If you're a customer of Lloyds, Halifax, Bank of Scotland or TSB, and were hit by Sunday's IT glitch - complain now..."
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Hit by Lloyds, Halifax, TSB and Bank of Scotland glitch? Your rights explained

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Comments

  • Is this country now turning in to America where compensation is seen as easy money.

    It's ridiculous IMHO.
    "You know when it's cold outside when you go outside and it's cold"
  • Goldiegirl
    Goldiegirl Posts: 8,806 Forumite
    Part of the Furniture 1,000 Posts Rampant Recycler Hung up my suit!
    I agree, it's outrageous, and sad that this site promotes this sort of behaviour


    It's fair enough that customers shouldn't be left out of pocket, but to encourage people to ask for compensation for a three hour outage is a poor show.


    It's nothing to do with Money Saving - it's about greed
    Early retired - 18th December 2014
    If your dreams don't scare you, they're not big enough
  • pete_v
    pete_v Posts: 56 Forumite
    "If you're unhappy with your bank's service, then ditch and switch elsewhere.
    [...]
    There's also a number of switching incentives being offered at present including a £100 bonus for new First Direct* and Halifax Reward* customers"


    Switch to Halifax? They're one of the ones that failed...

    Pete
  • greyteam1959
    greyteam1959 Posts: 4,710 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Is this country now turning in to America where compensation is seen as easy money.

    It's ridiculous IMHO.

    Totally agree........
  • greyteam1959
    greyteam1959 Posts: 4,710 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Goldiegirl wrote: »
    I agree, it's outrageous, and sad that this site promotes this sort of behaviour


    It's fair enough that customers shouldn't be left out of pocket, but to encourage people to ask for compensation for a three hour outage is a poor show.


    It's nothing to do with Money Saving - it's about greed

    Again totally agree......
    Sad really.
  • opinions4u
    opinions4u Posts: 19,411 Forumite
    Shouldn't most people be at home not spending money on a Sunday afternoon?
  • jrawle
    jrawle Posts: 619 Forumite
    Part of the Furniture 500 Posts Name Dropper
    opinions4u wrote: »
    Shouldn't most people be at home not spending money on a Sunday afternoon?
    Most people have to be at work in the week, so have no choice other than to do their shopping on Sunday, crammed into the six hours shops are forced to restrict their hours to.
  • opinions4u
    opinions4u Posts: 19,411 Forumite
    jrawle wrote: »
    Most people have to be at work in the week, so have no choice other than to do their shopping on Sunday, crammed into the six hours shops are forced to restrict their hours to.
    How did the poor lambs cope before Sunday opening?
  • innovate
    innovate Posts: 16,217 Forumite
    10,000 Posts Combo Breaker
    jrawle wrote: »
    Most people have to be at work in the week, so have no choice other than to do their shopping on Sunday, crammed into the six hours shops are forced to restrict their hours to.
    Gosh how dramatic. I can hardly believe people ever survived when we didn't have Sunday opening and they had to 'cram' their shopping into lunch hours, a late shopping night or a Saturday.

    If it's truly so hard on you, have you investigated online shopping and having your goods delivered?
  • LadyDee
    LadyDee Posts: 4,293 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    How far is this ridiculous compensation nonsense going to go? My bus didn't turn up on time Friday, I was 20 minutes late for an appointment. That's got to be worth compensation for distress surely? Must get MSE on the case.

    Every time someone gets compensation for something the cost goes up for someone else, but never mind, I'll have a few quid extra in my pocket.
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