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MSE News: Take action on bank charges: Protect yourself from unpaid item fees

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Former_MSE_Helen
Former_MSE_Helen Posts: 2,382 Forumite
in Budgeting & bank accounts
"MoneySavingExpert.com is urging consumers to take precautions to avoid being hit with unpaid item fees..."
Read the full story:

Take action on bank charges: Protect yourself from unpaid item fees

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Comments

  • stclair
    stclair Posts: 6,854 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 11 June 2013 at 5:14PM
    RBS & Natwest customers can register for Act Now Alerts:

    http://www.rbs.co.uk/personal/online-banking/g1/text-alerts/act-now-alerts.ashx

    http://www.natwest.com/personal/online-banking/g1/alerts/act-now-alerts.ashx

    You can also register for Overdraft Control

    http://www.natwest.com/downloads/personal/current_accounts/NW_ODC_Leaflet.pdf

    http://www.rbs.co.uk/Downloads/personal/current_accounts/ODC_Leaflet.pdf
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • zerog
    zerog Posts: 2,478 Forumite
    What is this "faster payments deadline"? Just make the payment when the money shows up in your account...
  • stclair
    stclair Posts: 6,854 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    zerog wrote: »
    What is this "faster payments deadline"? Just make the payment when the money shows up in your account...

    Sometimes it can take upto 2 hours to credit the other account.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • innovate
    innovate Posts: 16,217 Forumite
    10,000 Posts Combo Breaker
    stclair wrote: »
    Sometimes it can take upto 2 hours to credit the other account.

    And longer.

    I am just waiting for posts like "xyz bank ripped me off because they didn't credit my account when Martin said"
  • JuicyJesus
    JuicyJesus Posts: 3,831 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 12 June 2013 at 7:59PM
    innovate wrote: »
    And longer.

    I am just waiting for posts like "xyz bank ripped me off because they didn't credit my account when Martin said"

    I'm sure banks' complaints departments will have similar fun, seeing as there is a sizeable portion of [STRIKE]idiots[/STRIKE] people who believe that everything Martin Lewis says is gospel.

    The best advice would be to make the necessary arrangements at the latest the day before, just like you're supposed to have been doing for the past umpteen years. But that isn't CONSUMER REVENGE or some such rubbish.
    urs sinserly,
    ~~joosy jeezus~~
  • littleboots121
    littleboots121 Posts: 7 Forumite
    I'm almost certain co-op's policy is same day credits have to received by midday. So if you bank with them it would be worth checking,. If you are paying your co-operative visa dd from a current account the money definitely needs to be in by midday.
  • Peter999_2
    Peter999_2 Posts: 1,336 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    stclair wrote: »
    Sometimes it can take upto 2 hours to credit the other account.

    It can take a lot longer - the banks have up to the end of the next working day for the faster payment to appear.
  • maturemoney
    maturemoney Posts: 1 Newbie
    Be aware that this only applies to personal accounts not business accounts. At least with Barclays that is the case.

    Look at this response to my complaint that a DD was returned before 9am in the morning when funds were subsequently deposited before 2pm:

    "Thank you for contacting Barclays. We have reviewed your complaint and here is how we propose to resolve it.

    Please accept my apologies for any confusion this matter has caused. I can confirm that the rule regarding charges being waived if funds are
    paid in before 2pm is only relevant to personal accounts. This is because it is a manual process so at present we only apply this rule to
    personal accounts. Therefore, the charge is valid. I appreciate that this wasn’t the answer you were anticipating but I hope it has been
    useful.

    If you agree that this proposal resolves your complaint, please select ‘Accept’.
    In the meantime, you can call us using one of the telephone numbers below.

    Thank you for your patience while we reviewed your complaint.

    Yours sincerely,



    Beverley Jensen
    Customer Response Team

    Customer Response Team, Leicester, LE87 2BB
    Tel: 0800 282 390* (UK-only Freephone number from landlines),
    0330 200 2196* from mobiles, +44 207 116 7488 from outside the UK.
    Open: Mon-Fri 8.00am-8.00pm & Saturday 9.00am-3.00pm"
  • LeilaLewis
    LeilaLewis Posts: 1 Newbie
    Just make the payment when the money shows up in your account.
This discussion has been closed.
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