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Could I have some opinions please?

2

Comments

  • halibut2209
    halibut2209 Posts: 4,250 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    being a reasonable person I was prepared to shoulder half the blame.

    Words fail me...
    One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.
  • reborndoll wrote: »
    What a cheek, cutting a delicate silk top parcel open with scissors, ram stamming into it , cutting it to ribbons, then emailing and asking for a refund, cos the seller used too much external parcel tape, the seller must have sore sides laughing, I see what ebay sellers are up against! Unbelievable I thought it had to be a noise-up?

    Slight over exaggeration - I didn't "cut it to ribbons" I cut a small hole in it because, as already stated, the bag could not be opened by hand.

    I was asking for genuine opinions, it beats me why some people on these boards need to be so aggressive. Oh yes, sorry, that's what trolls do isn't it?

    The replies from those of whom I can practically see steam coming from might be advised to spend a little more time in the real world and little less in a virtual one, it might give you a better overview of life in general.

    I have in fact already closed the case, chalked it up and moved on.

    Thank you however to those who gave genuine balanced replies.
  • reborndoll
    reborndoll Posts: 170 Forumite
    Don't think people are aggressive or trolls, just got to say that cos you know you are wrong to be aggressive to your seller and blame her for your error, and feeling a bit stupid now, people took time to give their opinions cos you know you had no chance of a refund, and all this blaming someone else for your mistakes that is why you are all angry with yourself, opening a case against the seller totally outrageous, that is not what item not as described is for.
  • reborndoll wrote: »
    Don't think people are aggressive or trolls, just got to say that cos you know you are wrong to be aggressive to your seller and blame her for your error, and feeling a bit stupid now, people took time to give their opinions cos you know you had no chance of a refund, and all this blaming someone else for your mistakes that is why you are all angry with yourself, opening a case against the seller totally outrageous, that is not what item not as described is for.

    You clearly didn't read the OP very well did you? I already said that I had politely messaged the seller, and I have not been aggressive toward her at all. It was a genuine accident which could have been prevented but as I've already stated, I've accepted it and moved on. If I was not prepared to accept anyone else's point of view or opinion I'd hardly come on here and ask for it would I? I simply feel that some of the replies were more aggressive than they needed to be, and that is something I feel in general with boards.

    There is often very good advice (which is why I visit) but often there is not and all too often posters think that it is acceptable for their "advice" to consist of ridicule of the OP, which is not helpful and is certainly not nice.
  • usefulmale
    usefulmale Posts: 2,627 Forumite
    You have asked for peoples opinions, Mrsvanderkamp and the majority seems to say that you are the only one at fault. Don't call people trolls simply because they are not saying what you want to hear. Full marks to you, however, for accepting the blame and moving on. Lots wouldn't.
  • porto_bello
    porto_bello Posts: 1,828 Forumite
    I was asking for genuine opinions, it beats me why some people on these boards need to be so aggressive. Oh yes, sorry, that's what trolls do isn't it?
    You asked for genuine opinions and you got genuine opinions.
    Thank you however to those who gave genuine balanced replies.
    Your expectations were unbalanced, not the replies. If you simply wanted unbalanced replies that exclusively supported your viewpoint, you could have made that clear from the outset.

    If you carelessly damaged your car by accident, you wouldn't seriously take it back to the dealer, arguing that they need to take responsibility and pay for your careless driving... or would you?
    "The secret of life is honesty and fair dealing.
    ...If you can fake that, you've got it made."
    Groucho Marx
  • pinkshoes
    pinkshoes Posts: 20,684 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    If you carelessly damaged your car by accident, you wouldn't seriously take it back to the dealer, arguing that they need to take responsibility and pay for your careless driving... or would you?

    That's a terrible analogy! Chalk and cheese.

    It would be more like a dealer covering car panels in film to protect them during work, yet when you took the film off later it ripped the paint off.

    If you would be happy to pay for your own respray after that, then fair enough!

    So if you can't open a package containing something delicate by hand, how would you open it?

    I would have opted for scissors!
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
  • porto_bello
    porto_bello Posts: 1,828 Forumite
    pinkshoes wrote: »
    It would be more like a dealer covering car panels in film to protect them during work, yet when you took the film off later it ripped the paint off.

    If you would be happy to pay for your own respray after that, then fair enough!
    Or more closely related to a dealer coating the car panels with film to protect it during delivery and the buyer deciding that rather than remove the film by hand, they would scrape it away with a garden rake, pressing down firmly on the bodywork, and hearing a load screech each time they scratched the rake deep into the car's paintwork...

    ...then the buyer complains to the dealer that they need to take responsibility for all the scratches that the buyer has just knowingly dug into the bodywork! :o
    pinkshoes wrote: »
    So if you can't open a package containing something delicate by hand, how would you open it?

    I would have opted for scissors!
    Being as the item was non-fragile fabric, the first thing I'd have done is given the package a few shakes and bangs, to allow gravity to push the item to the bottom and an air pocket to the top.

    I'd have then made the entry point the top, where the air pocket is - not the item and stretching the top firmly, (with the top seal of the package under stress) will create a series of ridges in the packaging.

    This is usually enough to create a hole in the outer packaging (or at least you can feel that this raised ridge is the packaging - not the contents, so can be cut/pierced without damaging the item inside). This gives an entry point and tearing away from this opens the package - without any damage to the item.

    I imagine/imagined everyone did something closely similar.
    "The secret of life is honesty and fair dealing.
    ...If you can fake that, you've got it made."
    Groucho Marx
  • soolin
    soolin Posts: 75,126 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I agree Porto Bello. Many moons ago before pricing in proportion came in I sold dance items- one of my lines was belly dance veils and other light and delicate fabric items. After PIP was introduced I used to package them flat in plastic mailers to try and get them within the large letter rate (I eventually dropped than line but that is another story).

    I always assumed that like me people would shake the item down to one end and use a finger or something to tear a hole in the bit of the packaging they were holding- it woudl not have occured to me to send instructions about opening with care as there was delicate fabric inside.

    Anyway, OP is dropping the issue now, so seller won't suffer because of it but as they are now aware of a potential issue may feel that buyers need instructions about how to open a package to avoid damaging item inside.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • pinkshoes
    pinkshoes Posts: 20,684 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Being as the item was non-fragile fabric, the first thing I'd have done is given the package a few shakes and bangs, to allow gravity to push the item to the bottom and an air pocket to the top.

    I'd have then made the entry point the top, where the air pocket is - not the item and stretching the top firmly, (with the top seal of the package under stress) will create a series of ridges in the packaging.

    This is usually enough to create a hole in the outer packaging (or at least you can feel that this raised ridge is the packaging - not the contents, so can be cut/pierced without damaging the item inside). This gives an entry point and tearing away from this opens the package - without any damage to the item.

    I imagine/imagined everyone did something closely similar.

    It would appear the OP tried your technique:
    I tried very hard to establish what was material and what was bag but there was no room between the two and you guessed it, I ended up cutting the top!

    I'm not saying the OP deserves a full refund, but I do think the seller was careless with their packaging!
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
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