Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
Page 1
    • bris
    • By bris 25th Feb 13, 9:57 AM
    • 6,147 Posts
    • 5,106 Thanks
    bris
    • #2
    • 25th Feb 13, 9:57 AM
    • #2
    • 25th Feb 13, 9:57 AM
    Yes, they are classed as the provision of a service, so DSR applies if you have not started that service, i.e. you have not either spent or part spent them.
    • Optimist
    • By Optimist 25th Feb 13, 10:10 AM
    • 4,415 Posts
    • 5,474 Thanks
    Optimist
    • #3
    • 25th Feb 13, 10:10 AM
    • #3
    • 25th Feb 13, 10:10 AM
    Probably, as indeed may the Financial Services Distance Marketing Regulations
    "The whole problem with the world is that fools and fanatics are always so certain of themselves, but wiser people so full of doubts."

    Bertrand Russell. British author, mathematician, & philosopher (1872 - 1970)
    • arcon5
    • By arcon5 25th Feb 13, 1:52 PM
    • 12,711 Posts
    • 7,996 Thanks
    arcon5
    • #4
    • 25th Feb 13, 1:52 PM
    • #4
    • 25th Feb 13, 1:52 PM
    Although the gift voucher will be active and available for use instantly, and usually where the product is a service your right to cancel ends when the service starts. So you may not have the right to cancel
    • Optimist
    • By Optimist 25th Feb 13, 2:01 PM
    • 4,415 Posts
    • 5,474 Thanks
    Optimist
    • #5
    • 25th Feb 13, 2:01 PM
    • #5
    • 25th Feb 13, 2:01 PM
    Although the gift voucher will be active and available for use instantly, and usually where the product is a service your right to cancel ends when the service starts. So you may not have the right to cancel
    Originally posted by arcon5

    This is why I mentioned the Financial Services Distance Marketing Regulations where there is a 14 day statutory right to cancel.

    As far as I can see a gift voucher would more appropriately fall under the above regulations as it is a financial service ie electronic money.
    "The whole problem with the world is that fools and fanatics are always so certain of themselves, but wiser people so full of doubts."

    Bertrand Russell. British author, mathematician, & philosopher (1872 - 1970)
    • bris
    • By bris 25th Feb 13, 3:34 PM
    • 6,147 Posts
    • 5,106 Thanks
    bris
    • #6
    • 25th Feb 13, 3:34 PM
    • #6
    • 25th Feb 13, 3:34 PM
    Although the gift voucher will be active and available for use instantly, and usually where the product is a service your right to cancel ends when the service starts. So you may not have the right to cancel
    Originally posted by arcon5
    Gift vouchers have their own part in the DSR and they are within the guidelines as being able to cancel them under DSR.
    • arcon5
    • By arcon5 25th Feb 13, 5:16 PM
    • 12,711 Posts
    • 7,996 Thanks
    arcon5
    • #7
    • 25th Feb 13, 5:16 PM
    • #7
    • 25th Feb 13, 5:16 PM
    Gift vouchers have their own part in the DSR and they are within the guidelines as being able to cancel them under DSR.
    Originally posted by bris
    Didn't know that but happy to learn something new. What part of DSRs specifically cover gift cards?
    • bris
    • By bris 25th Feb 13, 7:26 PM
    • 6,147 Posts
    • 5,106 Thanks
    bris
    • #8
    • 25th Feb 13, 7:26 PM
    • #8
    • 25th Feb 13, 7:26 PM
    If they are provided as a service then it would be classed as a financial service so the same rights apply as it would in other financial services, so either way the right to cancel is there.

    Do the DSRs apply to the sale of gift vouchers?
    2.15 Yes. In our view, the provision of gift vouchers is a contract for the
    supply of a service. The provision of vouchers that are in the form of
    electronic money (such as a card with a magnetic strip that may be
    accepted as a form of payment) may be considered the provision of a
    ’financial service’ and so the FSDMRs will apply.
    • arcon5
    • By arcon5 25th Feb 13, 7:40 PM
    • 12,711 Posts
    • 7,996 Thanks
    arcon5
    • #9
    • 25th Feb 13, 7:40 PM
    • #9
    • 25th Feb 13, 7:40 PM
    Is the above quote from the OFT?
    As I don't see anything like that in DSR regs. Although it does say 'may be' so seem op needs to give us more information about the gift card purchased (que op..).

    Although will have to leave this one to you guys as in light of yours and optimists post I have to admit I know nothing about this subject (maybe research for another day).
    • shaun from Africa
    • By shaun from Africa 25th Feb 13, 7:52 PM
    • 8,704 Posts
    • 9,761 Thanks
    shaun from Africa
    The provision of vouchers that are in the form of
    electronic money (such as a card with a magnetic strip that may be accepted as a form of payment) may be considered the provision of a ’financial service’ and so the FSDMRs will apply.
    There is one thing to bear in mind about this.
    If a service is cancelled under the Financial services distance regulations, the business who provided the service is entitled to make a charge to cover their costs incurred in setting up that service.
    Although I can't imagine many companies actually doing this, they do have the right if they wanted to.
  • Slowhand
    Is the above quote from the OFT?
    As I don't see anything like that in DSR regs. Although it does say 'may be' so seem op needs to give us more information about the gift card purchased (que op..).

    Although will have to leave this one to you guys as in light of yours and optimists post I have to admit I know nothing about this subject (maybe research for another day).
    Originally posted by arcon5

    it's from the Guide. Page 8 here:-

    http://www.oft.gov.uk/shared_oft/business_leaflets/general/oft698.pdf
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

2,783Posts Today

7,301Users online

Martin's Twitter
  • RT @c_newbery: @MartinSLewis Can't bring myself to vote for option A because of lack of apostrophe - some things are too precious! #grammar?

  • MSE weekly email: Soap&Glory, Urgent 2YR cheap energy, free Tesco pts, cheap Easyjet, free TSB £100, £52 Ray-Bans https://t.co/bS4J70hBbx

  • Today's twitter poll: Is it acceptable to use bad grammar in tweets in order to reduce character length?

  • Follow Martin