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    sold my laptop on ebay now problems
    • #1
    • 9th Dec 12, 10:10 AM
    sold my laptop on ebay now problems 9th Dec 12 at 10:10 AM
    Hi I'm hoping someone can help me, I sold a laptop on ebay last week, it was bought in 2003 for 900 pounds and it was a packard bell M5284. When I bought this and when i sold it on ebay it was 512 mb ram, so i find it strange that when the buyer has received it, it now only has 256 mb in. It took them over a week to get in touch so naturally I have already left them positive feedback. They have a feedback rating of 14, I have a feeback rating of 1480. I'm just a bit lost as to how to go about this as I know it was 512 mb ram, everywhere I have looked have said that these are standard 512 mb ram. I did state it had a fault in the description, which was that the battery doesn't hold its charge, but it works fine when plugged in the mains.
    So on the message I got first time round, It said that I had advertised it as something it wasn't, which I replied back and said that I hadn't altered any of the hardware on the system since I had bought it and that this was bought with 512 mb as standard, which is what it was, but I was happy to refund the money for the computer on return. I then got this message back
    I am not happy has the item was advertised with 512mb but only has 256mb you should have checked this before writing your listing. I have checked the Internet and this model was sold with either 256 or 512 when new due to the mistake on your part I take it you will cover the cost of return postage?
    Firstly I'm not sure where they are looking on the internet because all the pages I have seen state its a 512mb, and I know that it was a 512 mb, and I feel a bit like why should I pay for the return postage because I know how I sold it and I never put any false information in the listing, I know its my word against theres but can anybody give me any advice please.
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