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    paypal help
    • #1
    • 4th Sep 12, 8:58 AM
    paypal help 4th Sep 12 at 8:58 AM
    Hi I need help with a paypal problem long story short i paid for an item through paypal and the item never arrived dispite assurances from the seller that it would be sent after a couple of weeks of waiting i put a dispute in through paypal which was then changed to a claim paypal had no response from seller so decided in my favour and i got an email from paypal on the 3rd sept to say they had managed to get the full amount from the seller and my account would be credited within 5 days great i thought but now today the 4th sept i receive an email from paypal saying my refund has not gone through as it failed from the sellers account and for me to contact the seller to sort this obviously im shocked surely the should not have told me they had secured the full refund amount if they had not and what use is it me contacting the seller they they do not reply this wasn't an ebay item. any help or advice would be greatly appreciated
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