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  • FIRST POST
    Yorkshire Pud
    I've left Talk Talk will they refund my credit?
    • #1
    • 6th Jul 12, 7:50 PM
    I've left Talk Talk will they refund my credit? 6th Jul 12 at 7:50 PM
    I recently left Talk Talk even though at the eleventh hour they offered to reduce my monthly bill from over 22 to under 12 a month for 12 months with no contract to retain me as a customer.

    My account is now in credit. One might assume that as I pay by DD they would refund my bank account with a credit?

    However they have a message on my final bill inviting me to call their customer services which is no longer a free call as I am no longer a customer, to CLAIM MY REFUND!

    Why can't Talk Talk just credit my bank account automatically?

    Why do I have to pay (a phone call on an 0870 number) to get my money back?

    Shoud I presume that if I don't request my credit on my account Talk Talk will keep it which is withholding My money with intent and as far as I am concerned fraudulent business practice?
    Last edited by Yorkshire Pud; 06-07-2012 at 8:11 PM.
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