We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Council losing documents in benefit claim.
boneofo
Posts: 61 Forumite
When you send proofs for a council benefit application which are recorded delivery and the council admit receiving but get lost, do the rules say claimants lose out because you have not provided the material needed for your claim ?
0
Comments
-
key rule is to always send copies for this very reason, or go into the council office directly give copies and get a reciept, that way if tey lose them, your not screwed
0 -
When you send proofs for a council benefit application which are recorded delivery and the council admit receiving but get lost, do the rules say claimants lose out because you have not provided the material needed for your claim ?
Playing devils advocate - the council know they received a letter but if there is no record of what was in the letter then how are they to know it contained the documents which are claimed to be in their ?
The answer to this gives the reason why they would be asking for further proofs.I no longer work in Council Tax Recovery but instead work as a specialist Council Tax paralegal assisting landlords and Council Tax payers with council tax disputes and valuation tribunals. My views are my own reading of the law and you should always check with the local authority in question.0 -
When you send proofs for a council benefit application which are recorded delivery and the council admit receiving but get lost, do the rules say claimants lose out because you have not provided the material needed for your claim ?
If you can provide another copy - then the rules are generally that it was assumed that it arrived on the original date, and will be treated that way.
If they were sole copies of documents, that can't be obtained again - this gets harder.
But this is the prime reason why you should send recorded.
If they do not backdate - appeal the decision not to backdate.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.8K Banking & Borrowing
- 254.5K Reduce Debt & Boost Income
- 455.6K Spending & Discounts
- 247.6K Work, Benefits & Business
- 604.6K Mortgages, Homes & Bills
- 178.6K Life & Family
- 262.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards