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    • dickydonkin
    • By dickydonkin 1st May 12, 10:26 PM
    • 2,812Posts
    • 2,824Thanks
    Thank You npower Hometeam for another wasted day
    • #1
    • 1st May 12, 10:26 PM
    Thank You npower Hometeam for another wasted day 1st May 12 at 10:26 PM
    I would just like to express my sincere gratitude to npower Hometeam for informing me at ten minutes past five this afternoon that they could not honour the pre-arranged service of my boiler which is incorporated into the contract of my boiler breakdown insurance.

    Not only have I lost a days wages (I turned down a job because by boiler has not been serviced for over two years - npower failed to turn up on another pre - arranged booking), but having had to stay in the house and endure daytime television waiting for the engineer, this added insult to injury.

    I originally asked for a weekend service, but they apparently don't do boiler services on a weekend - however, my new appointment is for 'Saturday - AM' - which is between 08:30- and 13:00hrs - so it looks like a wasted Saturday waiting for these clowns.

    These people are full of excuses and lies - and I dread to think what their response time would be if my boiler broke down.

    Absolutely useless!

    Rant over!
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