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MSE News: FSA orders banks not to mislead over PPI compensation

This is the discussion thread for the following MSE News Story:

"Lenders have been ordered to ensure their letters offering PPI redress are clear, to prevent them misleading victims ..."

Comments

  • magpiecottage
    magpiecottage Posts: 9,241 Forumite
    1,000 Posts Combo Breaker
    When will we start calling it Fraud

    How about the day we start calling false complaints fraud?

    It works both ways - there can be, and is, miscomplaining as well as misselling and both are economically damaging.
  • dunstonh
    dunstonh Posts: 119,883 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Yes there it was - something about 'miscomplaining' - now there's a thought ... 'I'm sorry but many of you haven't complained correctly and I shall therefore report you all for economically damaging my financial services firm.'

    Its not that they will report you. They can go after you for damages and costs. Banks are unlikely but small firms may well do.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • dunstonh
    dunstonh Posts: 119,883 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    When are you industry players going to man up and start taking some personal responsibility for the state of the persisting general cultures within the industry that got you where you sit today?

    When are you going to realise that everyone in the "industry" is not the same.

    Start acting as your name suggests you should.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • I have been following the PPI thread for a while now, and in my own humble opinion, I have found the contributions by Dunstonh and Magpiecottage to be helpful, balanced and grounded. Personally, I'm grateful for their posts.
  • jobdone1
    jobdone1 Posts: 841 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Please can some one advise back in 2001 i took a loan out with hsbc with ppi that i did not need. i lost my job in 2003 i was denied a claim so had to pass loan over to metropolitan collection service who helped me clear the loan which final payment was 2007. Hsbc passed the whole debt over to the collection service and ppi. I do not have the original loan agreement but i do have the quote and proof that i was paying off debt to hsbc. I HAVE MADE A CLAIM VIA A PPI SPECIALIST but hsbc closed the case as they claim they can find no account with a loan evidence was provided with my bank account number and the payments i was making to collection services for them .In November 2012 hsbc closed the claim and said as i have said above. Can some advise if i have anyway of getting my ppi back many thanks
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