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MSE News: Santander fined £1.5m over investment cover uncertainty

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This is the discussion thread for the following MSE News Story:

"The bank has been fined £1.5 million by the FSA for failing to clearly state how some of its investments were protected ..."

Comments

  • dunstonh
    dunstonh Posts: 119,688 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    A £1.5 million fine is the equivalent of a slapped wrist by todays standards. As much as it pains me, you do have to feel a little sorry for Santander as prior to the credit crunch the FSA, FOS and FSCS didnt know that these products were not protected under the FSCS. It took a lot of debate and legal work to decide that they were not. The credit crunch has seen many companies change their documentation with regards to FSCS or even change the methods in place to make sure the protection is adequate. A few will get fines. Most will not.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • jamesd
    jamesd Posts: 26,103 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Here's a link to the FSA's final notice about this decision.
  • oldvicar
    oldvicar Posts: 1,088 Forumite
    First thoughts are that the penalty should be no less than, and preferable several times the levy the FSCS would have charged if these products had actually been eligible for cover. £1.5M seems totally inadequate in that regard.

    Second thoughts are that FSCS probably did receive the usual levy (the products were partially covered in limited circumstances such as mis-selling), its just that the FSCS cover was totally inadequate for the ordinary customer. FSA have publicly admonished Santander, and the humiliation at getting it wrong should be enough so the size of the fine doesn't matter much. Except that

    It is easy to believe that Santander gained a lot more than £1.5m from even a small proportion of the £2.7bn sales where people wrongly believed the FSCS was backing their investment (£1.2bn sales whilst Santander definitely knew it was wrong). The FSA's explicit aim of the fine having a significant deterrence effect is wishful thinking on their part.
  • On top of this, Santander also comes out as Britain's worst bank when it comes to customer satisfaction. So why is the Government letting Santander buy all the English & Welsh branches of RBS (and Natwest in Scotland) for a knock down price?
    I know it is an EU condition of the Government's bail out of RBS, that branches are sold off "in order to reduce its excessive market share" but isn't this merely going to reduce the capability of what's left of RBS to return to profitability, and at the same time give Santander an enormous share of the UK banking industry. And where will the profits go - Spain!
  • Wish someone would threaten them with a fine so that they would let them access my money! I have been waiting three days for them to phone me ' for security reasons' so I can take the money out of my savings account and invest it elsewhere. Their admin system seems chaotic, the sections seem incapable of communicating with each other properly, its Kafka all over again! Avoid them like the plague!
This discussion has been closed.
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