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    B and Q delivery charges
    • #1
    • 7th Aug 10, 2:53 PM
    B and Q delivery charges 7th Aug 10 at 2:53 PM
    I went to buy a kitchen sink at a local B&Q to be told that they don't stock the sinks in store and that it would have to be ordered. That was fine until I was told I would have to pay 15 delivery charge to my home. I was quite happy to collect it from the store but they don't allow this. Is this not a rip off or what. Why should a customer be forced into paying delivery charges when they don't want the item delivered. I have phoned B&Q help line but they just told me that was their rules. Can I insist on collecting from the store?
    Last edited by Martina; 07-08-2010 at 2:54 PM. Reason: spelling mistake
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