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iPhone 5 and photo transfer to Windows PC

Hello,
Please can somebody advise?
Having had iPhones for ages (3GS and 4) I have never had a problem transferring photos from my iPhone to my Windows Vista laptop. I have always plugged it in, then used the 'autoplay' option.
No problem.
But with my new iPhone 5 this option does not come up, nor is the phone visible in my 'Computer' section - the only thing that is is Photo Stream.
This is an empty folder.
I don't want to use iCloud - although it seems to be set up on my iPhone. If I ask it to delete the account it says it will delete everything stored in iCloud off my phone, so I am scared to do that!
Can somebody please explain (in very simple terms - I'm no techie!!) how I can do it 'the old way' - ie just transferring photos directly?
I sync and back up my phone as I should, it is just the photos that are a problem. The only way I have been able to do it so far is emailing them to myself!!
Thanks,
Em :)

Comments

  • PHARR
    PHARR Posts: 405 Forumite
    Tenth Anniversary 100 Posts Combo Breaker
    Can i say make sure the iPhone is unlocked or else it won't work.
    If it still doesn't come up try this:

    - Plugin your iPhone to your PC
    - Open “My Computer”
    - Find your iPhone, it will appear as any other camera would
    - Open iPhone to find your Photos
    - Select the pictures you want to copy to your computer and copy/paste them into the desired location on your PC.
    Better to understand a little than to misunderstand a lot.
  • Brilliant, Paddy H!!

    Hadn't realised it needed to be unlocked - clearly this was not the case with the others as I've always done it the same way.

    Once I connected it with it unlocked first it was all fine :)

    Thanks so much, it has been driving me mad for weeks!!

    Em :)
  • You could synchronise your phone to itunes -remember to back it up first to the pc, of course. Then the photos should download as well and should be accessible.

    Edit : of course, the post above is even easier!
  • PHARR
    PHARR Posts: 405 Forumite
    Tenth Anniversary 100 Posts Combo Breaker
    No problem Em, this is a massive thing Apple failed to tell customers you were not the only one i can tell you.

    A very silly feature to be honest but I'm glad its sorted now.
    Better to understand a little than to misunderstand a lot.
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