We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

missold info from kerobo claims

dear mse or anybody
i had a accident about 3 years ago of wich i am claiming i heard about kerobho on the radio i got into contact with them and a year on they have said that they cant do anything for me on part of the claim as i had a claim on my ppi that was sold to me on the loan i had a loan for 60months from ge money kerobo said because of the missold ppi i could have the loan disolved si i said wow ill have some of that but alass they said they cant deal with the claim and said in there disscution on the phone they would refund me as in there term and cons that was in july now i had to borrow the £475 from a cc can i claim the monies back from the cc that i paid kerobo as i had not had a refund from them many thanks yours steve

Comments

  • soolin
    soolin Posts: 74,412 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    MOVING THREADS FOR BETTER RESPONSES

    Hi, Martin’s asked me to post this in these circumstances:
    I’ve asked Board Guides to move threads if they’ll receive a better response elsewhere (please see this rule) so this post/thread has been moved to another board, where it should get more replies. If you have any questions about this policy please email [EMAIL="abuse@moneysavingexpert.com"]abuse@moneysavingexpert.com[/EMAIL].
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Hi stevendawes50,

    Welcome to the forum.

    If you paid Kerobo by credit card and they have not delivered the service you paid for then you should contact the card company and ask them to get your money back under Section 75 of the Consumer Credit Act 1974. You can read more about Section 75 claims here.

    You may find this thread about Kerobo of some interest.

    It's not clear whether you have already compained about the PPI on your loan from GE Money. Have you already complained or do you need some help to start the complaint now?
    >:)Warning: In the kingdom of the blind, the one-eyed man is king.
  • marshallka
    marshallka Posts: 14,585 Forumite
    Why don't you pursue it with Kerobo if they had the money? Have they gone bust or something? If they have not then surely its them you go after. What about doing a MCOL to them for the money.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.1K Banking & Borrowing
  • 253.5K Reduce Debt & Boost Income
  • 454.2K Spending & Discounts
  • 245.1K Work, Benefits & Business
  • 600.7K Mortgages, Homes & Bills
  • 177.4K Life & Family
  • 258.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.