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Quidco And A&L Failed To Track

Hi All,

I signed up to A&L about a month ago using Quidco and this has still not tracked - I m really upset as I had flagged this up to buy my girlfriend a nice treat for being so understanding lately.

Does anyone know what the procedure for failed quidco tracks are an whether they can contact the company and ask what went wrong?

Thanks
«1

Comments

  • GirlRacer_2
    GirlRacer_2 Posts: 3,026 Forumite
    This happened to me also. I posted a ticket to quidco and they'll look into it for you.
  • Joey122
    Joey122 Posts: 459 Forumite
    Part of the Furniture Combo Breaker
    Thanks Girlracer

    Can I just ask - Did you finally get the money?
  • talana
    talana Posts: 1,077 Forumite
    Same thing here.
    Took about 6 weeks or so to track, but the money came through just fine in the end.
    So don't worry too much just yet and post Quidco a ticket if you wish to highlight it.
  • KiKi
    KiKi Posts: 5,381 Forumite
    Part of the Furniture 1,000 Posts
    I think you have to do an Earnings Enquiry rather than a ticket?

    I raised an Earnings Enquiry on this more than 2 months ago, and I'm still waiting to hear. I'm also still waiting on the HSBC Bonus Saver which didn't track, either.

    Remember - Quidco cashback is never guaranteed, so don't rely on it for specific things. :)

    KiKi
    ' <-- See that? It's called an apostrophe. It does not mean "hey, look out, here comes an S".
  • melvis
    melvis Posts: 6,006 Forumite
    Part of the Furniture Combo Breaker
    Mine tracked straight away but expected payment date went from March to April so don't know when to expect funds.
    Small business owner 🧵 Ex MSE comper 🏆 Student loan repayer 💴 Romanian dog rescuer 🐕 Hopefully a cost of living survivor 🤞🏻
  • neilp
    neilp Posts: 210 Forumite
    Mine did not track, but the money was paid about three months later. I had lost my application reference so couldn't chase it and had written it off, so it was a nice surprise!
  • GirlRacer_2
    GirlRacer_2 Posts: 3,026 Forumite
    I'm still waiting for A&L to pay me me and I've also had to fo an enquiry for the HSBC saver. That didn't track either.
  • KiKi
    KiKi Posts: 5,381 Forumite
    Part of the Furniture 1,000 Posts
    I queried the A&L one again today, as I've been waiting 6 weeks from a Sure Shop merchant. Quidco replied and said they are chasing A&L for that bunch of enquiries. Seems like a number haven't tracked.

    KiKi
    ' <-- See that? It's called an apostrophe. It does not mean "hey, look out, here comes an S".
  • flutterbyuk25
    flutterbyuk25 Posts: 7,009 Forumite
    Mine didn't track either, so did earnings enquiry which is still being looked at by Quidco, had to give details that would recognise me as an A&L customer and then quidco said they would submit to A&L for verficiation, this was only last week so will probably take awhile to sort out.
    * Rainbow baby boy born 9th August 2016 *

    * Slimming World follower (I breastfeed so get 6 hex's!) *
  • GirlRacer_2
    GirlRacer_2 Posts: 3,026 Forumite
    Have had confirmation from Quidco that A&L are going to pay me. Hope you all get your responses soon.
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