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OfCOM's Contact Number

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bbb_uk
bbb_uk Posts: 2,108 Forumite
For those that didn't know OfCOM's website for contacting them listed their 0845 number on its own at first. Then following complaints they listed their geographical number below their 0845 number.

Having just looked at their website now here they've changed it again and even admitted now that its cheaper to call their geographical number unless you are on BT's Light User Scheme and are calling from outside London.
Phone

020 7981 3040 (this number will be the cheapest option for most callers)
or
0845 456 3000 (this number may be cheaper for callers on the BT Light User Scheme calling from outside the London area)

Please note that calls to the Contact Centre may be monitored or recorded
Not bad going OfCOM! It's only taking them over a year to realise this or should I say openly admit this!?!

I've also posted this on the SayNoTo0870 forum here.

Comments

  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    Their e-mails don't even mention 0845 numbers any more either:
    Peter Madry
    Senior Associate Technical Advisor
    020 7783 4325
    [email="peter.madry@ofcom.org.uk"]peter.madry@ofcom.org.uk[/email]

    :: Ofcom
    Riverside House
    2a Southwark Bridge Road
    London SE1 9HA

    020 7981 3000
    www.ofcom.org.uk
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
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