We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Using debit card abroad

Options
Be very aware. I thought I was......

I got my nationwide flexaccount debit card for making payments abroad. Arrived in Salou a week ago, from the airport straight to the holiday rental agency (Universal Holiday Centre) place to pick up keys and pay rest of rent, while taxi was waiting outside

All very charming, they whizzed my card thru the machine, I signed and hey presto off we went to holiday apartment within a few minutes.

A few days later checking my debit card receipts, was horrified to find that I had paid the rental in Sterling. According to the slip, I had been offered a choice of currencies with which to pay the rent and I had agreed to pay in sterling at their conversion rate which was 1.44. My Nationwide card was converting at 1.49 had I paid in Euros.

Needless to say at no point had I been verbally offered a choice of currencies by the lady doing the transactions, and if I had, I would have chosen Euros.

Watch Out !!!

Comments

  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Just a couple of links with further information:


    Something interesting on nationwide.co.uk

    'Visa exchange rate information '
  • loobs40
    loobs40 Posts: 1,232 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Probably won't make an iotas worth of difference, but I have sent the agency an email complaining about the conversion and mentioned Visas requirements that a meaningful choice is offered
  • pin
    pin Posts: 4,265 Forumite
    Part of the Furniture Combo Breaker
    loobs40 wrote:
    Probably won't make an iotas worth of difference, but I have sent the agency an email complaining about the conversion and mentioned Visas requirements that a meaningful choice is offered

    May I suggest you also contact Visa about the situation?
    "An eye for an eye leaves the whole world blind" - Mahatma Gandhi
  • loobs40
    loobs40 Posts: 1,232 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I mentioned in my email that I would contact Visa because of their breach of the rules. Yet to hear anything though.......
  • pin
    pin Posts: 4,265 Forumite
    Part of the Furniture Combo Breaker
    loobs40 wrote:
    I mentioned in my email that I would contact Visa because of their breach of the rules. Yet to hear anything though.......

    Apologies, the sun has gone to my head.
    "An eye for an eye leaves the whole world blind" - Mahatma Gandhi
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.