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Reclaim Mortgage Arrears Charges. NEW CAMPAIGN.

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MSE_Martin
MSE_Martin Posts: 8,272 Money Saving Expert
Part of the Furniture 1,000 Posts Combo Breaker
Were you charged a fee for getting behind on your mortgage?

'Mortgage Arrears' are the monthly charges some get when they’re behind with their mortgage payments, very similar to unlawful bank charges.

The Govan Law Centre, a Scottish non-profit legal centre, has launched a website to help people reclaim them, possibly grabbing a lot of cash back. Govan’s a great organisation that I’ve been working with in the Bank Charges Fighting Fund so this is great news.

Reclaim mortgage arrears: Visit Govan Law's mortgage charges website.
Feel free to discuss your mortgage arrears reclaiming here, just click reply.


Martin

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Martin Lewis, Money Saving Expert.
Please note, answers don't constitute financial advice, it is based on generalised journalistic research. Always ensure any decision is made with regards to your own individual circumstance.
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Comments

  • far
    far Posts: 345 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Very interesting. Is there a time limit to claiming back these charges (say 6 years as in the bank charges cases)?

    EDIT: Laziness on my part - just checked the SAR letter so it is 6 years in England and Wales, 5 years in Scotland.
  • traceye
    traceye Posts: 415 Forumite
    Part of the Furniture Combo Breaker
    Hi

    Can you explain please if the following scenario fits into this, and if I should write and try and claim this back.


    On the 1st of the month the mortgage tries to come out of the bank.
    There is not enough money in the bank to pay for it, so they send a letter saying that they will retry and take the money on the 12th. They charge £25 for this (and add it on to the mortgage amount). If the money is still not there on the 12th, they charge a further £50 for this, and another £10 for writing me a letter telling me so. All of which, the money is added back onto the loan.

    Is this covered in this claiming back ? Shall I write to them and give it a go? Whats the worst that could happen ???

    Hope someone can help! Thanks:money:
  • I love all these things people can claim back! I have just forwarded this info to my mother-in-law who had a few problems with GMAC recently...

    What other unfair charges are there we can refund?!

    Credit cards, bank charges, mortgage exit fees, mortgage charges and ...?!!:beer:
  • dunstonh
    dunstonh Posts: 119,660 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Dont get her hopes up. Mortgage charges are usually structured as admin charges and not penalty charges and admin charges are lawful. The key to success is in how they word them. Getting these back has a far lower success rate than bank accounts.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Ok, so how would she find out..?
  • toonfish
    toonfish Posts: 1,260 Forumite
    I wish you would start a campaign to stop folk blaming everybody else when they aren't able to manage their own finances.
    I am a Mortgage Adviser
    You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it.
    This signature is here as I follow MSE's Mortgage Adviser code of conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.



  • toonfish wrote: »
    I wish you would start a campaign to stop folk blaming everybody else when they aren't able to manage their own finances.

    I partially agree but remember this doesnt apply to everyone, I used to do a lot of work with reposession clients and whilst some have blatantly neglected their finances and were 100% responsible for their own mess, there were some very sad and genuine cases as well. One such case was a lady who lost a pregnancy at 28 weeks and whilst in hospital developed MRSA - MPPI wouldnt pay out as pregnancy related, husband left her, reposessed, died 9 months later.

    Try to keep an open mind where reposessions are concerned, not everybody is responsible and some people are dealt a bad hand in life.
    I am a Mortgage Adviser

    You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • Leon_W
    Leon_W Posts: 1,813 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    So where is the incentive for me to pay my own mortgage on time if that's the case ?

    If I know I'm not going to be penalised I might aswell go on holiday for a few months, let the interest accrue, and just before being taken to court, pay the lot off with the Christmas bonus at no extra cost to me. Great !

    People seem to want everything both ways as far as banks are concerned. Help with a nice new car loan, just stretch the amount they'll lend because I want that nice house, can I have a bit more because I need a new fridge/plasma/DVD, but when it all hits the fan suddenly they've been robbed/cheated/conned/missold etc etc when really they should have taken more financial responsibility in the first place.

    I don't see that charging someone £25 asking them to pay up what could be £7,8,900 pounds is unreasonable. I'm sure if it were the other way around and someone owed me that sort of money I'd think £25 was too cheap !

    I'm going to start a campaign to get Inland Revenue late payment/tax return charges refunded ? I wonder how far I'll get . :rotfl:
  • homer_j_3
    homer_j_3 Posts: 3,266 Forumite
    WOW - OFT are going to have a busy xmas aren't they.

    I have personally never seen it to be a claimable amount because they are admin charges and not penalty charges as Dunsotn has said.

    There could be an argument there though as just because the banks call it an admin charge, doesn't mean it cannot be a penalty charge. The banks do not decide this point, the law does.

    The process of a borrower failing to pay their monthly repayment, will often result in a letter going out and if they fail to make the next one, there will be letters and telephone calls etc.

    My thoughts would be that if someone had missed just 1 payment, the admin charge may be deemed as a penalty charge as the work involved clearly does not cost the charges that are applied, however, where people are 3+ months in arrears then there will be phone calls being made etc and that cost will become more justifiable.

    Exceptions may be with those lenders that charge for the phone calls but I believe they are restrained to the sub-prime lenders.

    I cannot see any claims being allowed for court fees, solicitors fees etc as this was for work done and not penalty charges.

    At the end of the day, it is what Martin makes his name doing, fighting for the financially unaware or in some cases the financially ignorant.

    It will be interesting to see what happens when the lenders use the breach of contract argument that was used in some of the bank claims.

    If a lender decides that if any of their customers are not happy with their charging structure, it will be deemed as they no longer accept the terms and conditions on their mortgage. Where legally do the banks and the customers stand. With bank accounts, they just gave them 30 days to move accounts but I am not sure whether it will or will not be that easy for the lenders to say - go and get a mortgage elsewhere.
    I am a Mortgage Adviser
    You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • Some really good points there homer, thanks. not got time to reply jsut now as busy but im going to have a long think and reply tonight

    Lisa
    I am a Mortgage Adviser

    You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
This discussion has been closed.
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