We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Premium Bonds website - down??

Hi,

I haven't been able to get onto the premium bonds website for well over six months. I have tried both https://www.nationalsavings.co.uk and https://www.nsandi.co.uk

Has anyone else had this problem? I want to check mine but cannot access the site, it just comes up with the standard 'cannot find server' page.

Any help would be appreciated!

Abi
«1

Comments

  • kazd
    kazd Posts: 1,127 Forumite
    We have checked ours regularly over the last six months with no problem. Have checked today but they have not uploaded this months numbers.
    £2.00 Savers Club = £34.00 So Far

    + however may £2 coins I have saved in my Terramundi since 2000.

    Terramundi weighs 8lb 5oz
  • Kazza242
    Kazza242 Posts: 2,203 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Hi.

    I just opened the NS&I web page a moment ago. It loaded ok for me.

    There could be a problem with your web browser. Which browser are you using and is it up-to-date? If not, you should be able to get an up-to-date version from the company who makes your browser.

    You may also have your browser security setting too high. If you use IE then, right-click on the IE icon on your desktop, select Properties and then click on the Privacy tab. Ensure the slider is not set to 'High'.

    If you have a firewall installed on your computer, then make sure it isn't set to block access to the NS&I website.
    Please call me 'Kazza'.
  • alabama_2
    alabama_2 Posts: 43 Forumite
    I am using IE 6.0, all the security settings are correct and I don't have any problems accessing any other webpages including my internet banking...

    Most odd. it used to work and now it just doesn't!
  • aanyaverma
    aanyaverma Posts: 6 Forumite
    Hi,

    I thought I was the only one having this problem. I successfully opened and applied for premium bonds last month online but since last few weeks I am not able to open the website.
    I have checked my firewall and there are no blocks set ...
    Any help will be great...
    Amit
  • Paul_Varjak
    Paul_Varjak Posts: 4,627 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    Why not install a second browser (eg Firefox) and see if that works? If it does, you have to consider that IE is the problem. If it doesn't work, assume it must be firewall etc.

    Have you tried typing name into address (rather than using a bookmark)?

    Have you searched for the website using Google and then click on link Google provides?
  • Moorepart
    Moorepart Posts: 181 Forumite
    alabama wrote:
    Hi,

    I haven't been able to get onto the premium bonds website for well over six months. I have tried both https://www.nationalsavings.co.uk and https://www.nsandi.co.uk

    Has anyone else had this problem? I want to check mine but cannot access the site, it just comes up with the standard 'cannot find server' page.

    Any help would be appreciated!

    Abi


    I have same promblem,I wounder why??
  • Try nsandi.com
  • Moorepart
    Moorepart Posts: 181 Forumite
    It seems they are upgrading their web site,wait and see Monday
  • alabama_2
    alabama_2 Posts: 43 Forumite
    Hi everyone,

    Let's see if monday helps.....

    I have tried everything to get it to work and it just doesn't!!
  • aanyaverma
    aanyaverma Posts: 6 Forumite
    http://195.171.4.123/

    This link works ... even though it using the direct IP address but hey so what ... you can later on add this in the favourites ...

    Amit
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.2K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.3K Spending & Discounts
  • 245.2K Work, Benefits & Business
  • 600.9K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 259K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.