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Judge Cooke Mr Berwick

I have been guiding a friend through the bank charge process using your site and Moneyclaim.

The claim was filed in early April and was referred to the Birmingham Courts where she lives and a couple of weeks ago she got a letter saying that Judge Cooke wanted further information about the case.

The letter said that unless the information was provided by June 2nd the case would be struck out.

To my knowledge the information we provided was in line with all that requested and suggested by Moneyclaim and your site.

Unsure what information was required we telephoned Birmingham Court and Northampton Court ( where the claim was originally lodged) and they were unable to give guidance - and we were directed to numerous consumer organisations who were also unable to offer advice.

The following day the news of Mr Berwicks failed claim came through and the name of the Judge sent shock waves through my friend ( her claim is for £4975).

Having read through Judge Cooke's judgement it seems certain that if he hears the case he will dismiss it.

Although my friend has been in the UK for over 30 years English is not her first language (Spanish speaking) and she is also suffers badly from dyselexia making the understanding of bank contracts vurtually impossible.

The period of financial instability that brought about these charges (£750 in one month alone) arose during divorce proceedings and her attempts to set up a new home for her and her son while her ex husband starved her of money and support and dragged out the case for months.

She is currently £5000 in debt - almost exactly the sum of the charges that she had "taken" by Lloyds TSB - and saw this as on opportunity to finally get her life back on track.

As you can imagine she was devastated to hear that it was Judge Cooke who was due to hear her case.

I also feel a responsibility having encouraged her to pursue her claim.

Your advice on how to proceed would be greatly appreciated.

Yours sincerely

Alan Cross
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Comments

  • Kurt_Hamster
    Kurt_Hamster Posts: 791 Forumite
    Judge Cooke made his decisions based on lack of evidence and not on whether the charge amount was lawful or not. It is very likely his decision will be overturned on appeal. So please don't be put off just by the fact your friend has ended up with a publicity hungry judge.

    Let us know what was asked for and we can try to help.
    Hamsters have no tact and diplomacy, nor do they want any.
  • tripled
    tripled Posts: 2,882 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    The bank is probably bricking it too - the last thing they want is a messy appeal resulting in them being brought to book.
  • Stephen_Leak
    Stephen_Leak Posts: 8,762 Forumite
    1,000 Posts Combo Breaker
    If a claimant or defendant has, for example, no confidence in the judge that has been appointed, do they have any right to apply for another one to be appointed?
    The acquisition of wealth is no longer the driving force in my life. :)
  • Hi

    Thanks for the replies.

    Firstly she was asked to forward details such as bank account number, sort code and details of the separate claims which w had done - with the exception of detailing the reason for each individual amount claimed. Since we had provided the banking details on the claim we queried this to be told by Birmingham court that they did not have them. As for the individual amounts claimed we are in the process of going through them all again and adding them to the list. We submitted a list which included itemised statement page number, date, charge, interest and total which we thought was sufficient.

    Having read through the comprehensive judgement as posted by Martin today it seems that Judge Cooke dismissed the claim on the grounds that the charges were clearly laid down in the contract and as such were lawful. However on one particular day, as with Mr Berwick she was charged £20, 25 and 30 for the same "crime" ie standing orders refused.

    Is Mr Berwick appealing and does anybody know if Judge Cooke has refused any further claims ?

    Thanks

    Alan
  • Edinburghlass_2
    Edinburghlass_2 Posts: 32,680 Forumite
    10,000 Posts Combo Breaker
    Use the Interest Calculator in Martin's article and put in each charge with the date, description and the amount and you can then print this out which will give the court all the detail they need and indeed are asking for at this stage. The statement page numbers are useless to them unless you sent in copies of the statements as its very unlikely that the bank have provided that information to the court.

    There is a story this morning in the Success thread from someone whose case was successful with this judge.

    Edited to add, make sure your claim is accurate as it appears Mr Berwick also claimed some interest charges that perhaps he shouldn't have.
  • mistermind
    mistermind Posts: 10 Forumite
    Yes, Kevin reclaimed lawful debit interest on overdraft which was a no-no.

    Kevin did not arrive in court with his Lloyds T&C's. On his own initiative the judge surfed the net for these without definitive success, so the entire trial turned on a document which was not present in court. It was not for the defendant to prove the charges had been lawful, it was for Kevin to prove that the charges had been unlawful, which Judge Cooke said he failed to do.

    The judge wanted to be shown explicit Lloyds contract wording showing that going overdrawn was forbidden, this was not shown to him. Quite to the contrary, Kevin said it was ok to go overdrawn, and he did so 15 times. In which case the charge for such an ok activity was deemed a commercial service fee (on which making a profit was lawful), not a "Dunlop v Garage 1910" type punitive charge (on which profit was unlawful).

    The other type of fee, straightforward cheque/DD bouncing, would in my view be de facto a pure punishment for the customer, with no semblance of a service or a benefit. It it not known if the next judgment will turn on hairsplitting analysis of Lloyds T&C wording, (for which there have been numerous variants over the years) or whether the penalty/service determination will turn on whether a component of service could be proven de facto to be present, justifying a lawfully profit-making service fee.

    My opinion only -- honouring a bad cheque at a risk of bad debt to the bank and taking up bank manager time is likely to be presented by the bank barrister as a service. Personally I would be loath to go near reclaiming charges where a component of service could be plausibly argued. For this reasons I believe an itemised listing of individual charges should include the reason for each charge -- to demonstrate that every charge reclaimed was a pure penalty charge, not a penalty charge mixed in with a service fee.

    ConsumerActionGroup.co.uk leadership are frantically collecting Lloyds T&Cs from their 140,000 membership, and could well assist in mounting Kevin's appeal, but I am not privy to the confidential latest, or to the timing of such an appeal. Do suggest that you also post on CAG, so we on the same side can pool info for mutual benefit.

    What is her scheduled court date? Unless you are confident of succeeding on the legal points where Kevin failed after one hour grilling, your friend might consider a postponement in case current rapid developments might tip the balance in her favour ? Limitations of oral English would certainly not help in court. Here again CAG qualified lawyers might be able to help -- my opinion, I am not a CAG spokesman.
  • Thank you for your advice

    The deadline request for "further information " is 7th June

    The breakdown for the claim already submitted is £968 for overdraft excess. £192 for unpaid cheques and £3819 for unpaid Direct Debit charges.

    These figures include interest.

    However the claim submitted was only a part of the actual charges incurred so as to keep the claim below £5000.

    Would you suggest removing the overdraft excess charges and replacing them with other D/D or Cheque charges ?

    Would this mean resubmitting the claim ?

    I have posted a message with CAG.

    Thanks
  • mistermind
    mistermind Posts: 10 Forumite
    Everything I have read in ConsumerActionGroup forums says you should not artificially split a £5K+ claim into several sub-£5K claims to get into Small Claims, for example splitting by date. This would be viewed as an Abuse of Process, i.e. taking the mickey out of the court. It this practice were allowed, what stops a claimant from coming back 687 times?

    It is perfectly OK to claim over £5K,. For pros and cons go on CAG and SEARCH, ADVANCED SEARCH for keyword "5000" in thread title, and you will see 52 threads all on the subject.

    Now two weeks after Berwick defeat there is still no attempt on CAG, not sure about on MoneySavingExpert, to reach a co-ordinated consensus on why Kevin lost, and what should be done if Joe Bloggs were to show up in Judge Cooke's court tomorrow. Democracy and freedom of grassroots expression is all very well, but if 100 individuals form 100 different opinions on how to defuse that unexploded bomb lying in the courtyard, the position looks hairy.

    The entire trial turned into a search whether Lloyds T&C contained an explicit clause forbidding going overdrawn. Cooke and Berwick never found such a clause in court or even at night by Justice Cooke surfing the web, the charge was ruled as, not from breach of contract but from a bank service fee.

    If now armed with T&C, I suggest a claimant will find it easier to prove from wording and action de facto, that charges for straightforward bouncing of cheque and D/Ds were pure penalties unencumbered with anybenefit or favour rendered to the customer. Such punitive charges would therefore qualify for the Dunlop v Garage precedent, i.e. these charge must cover cost only, no bank profit allowed.

    Personally I remain deeply uneasy if I were going into court to reclaim charges for bad cheques honoured (at a risk and cost of time to the bank, with a benefit to the customer.) If the bank claims this ambiguous operation to be a banking service deserving of a service fee, I simply cannot think of an answer.

    Whereas an over-5K claim was split into 2 by date would risk a dismissal, I believe claiming pure bouncing charges now, and leaving claims for "exceeding overdraft" charges till later when the smoke clears, should be alright, as the charges have an arguably and demonstrably different (from the narrative on the statement) basis in law. If you were varying your claim this goes to the substance of the case, and would certainly require changing your submission, as your opponent needs to know what you are claiming so as to prepare a defence.

    I used to have the URL link to the 14-page pdf for the Approved Judgment Lloyds v Berwick, but cannot find it now. Do you have it?

    Only my opinion without legal training. Good luck to your friend.
  • mistermind
    mistermind Posts: 10 Forumite
    From Google (Rudd and Lloyds) -- second Lloyds win in court, no Berwick appeal (he will go to FOS instead):

    Channel 4 - News - Lloyds TSB wins charges court fight

    BBC NEWS | Business | Lloyds wins second charges case

    Lloyds wins second reclaim case | This is Money


    PS. The URLs do not seem to work when clicked. Just Google "Rudd and Lloyds".
  • Edinburghlass_2
    Edinburghlass_2 Posts: 32,680 Forumite
    10,000 Posts Combo Breaker
    mistermind, you'll find the links in Martin's thread here...

    http://forums.moneysavingexpert.com/showthread.html?t=465002
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