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Help please new MP3 player won't work?

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bertiebots
bertiebots Posts: 1,433 Forumite
in Techie Stuff
Hi I am really hoping someone here can help please:o.
I just got my Sandisk sansa clip MP3 player today and have spent all afternoon trying to download one podcast. Although I have no instruction manual I thaught this would be very easy..but nothing is working!
I am using windows media player and then dragging the podcast in the "sync" box for the mp3 player and it is going through the sync process .
But then its not showing (says empty) on the mp3 - even though when I try to repeat the download it says its on the device!
I even downloaded a song from the internet , created a playlist and did the same thing (dragged etc) the playlist name came up on the mp3 but said it was empty. Now I have just deleted the song by mistake:mad: and am at the end of my tether lol!!!
Sorry this is a bit long but I thaught the more info the easier it would be for someone to help.
Is it possible I have got a dodgy mp3 or am I doing this all wrong??:o
I am a complete disaster when it comes to stuff like this so be gentle;)
Ta
JAN GC- £155.77 out of £200:D FEB GC £197.31 out of £180:o. MARCH GC - out of £200
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Comments

  • googler
    googler Posts: 16,103 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    A google search for "sandisk sansa clip mp3 player", and two clicks later, it seems the User Manual can be found at;

    http://kb.sandisk.com/app/answers/detail/a_id/4303/session/L3NpZC95eDRTeUVaag%3D%3D/sno/0
  • Dreamnine
    Dreamnine Posts: 8,370 Forumite
    For syncing with a program like WMP use MTP in settings.

    For copy & Paste use MSC in settings.
    I shot a vein in my neck and coughed up a Quaalude.
    Lou Reed The Last Shot
  • bertiebots
    bertiebots Posts: 1,433 Forumite
    Dreamnine wrote: »
    For syncing with a program like WMP use MTP in settings.

    For copy & Paste use MSC in settings.

    Thanks:) I have changed to MTP on the mp3 player settings but it still wont work. I will keep trying.....I will try the MSC now.
    JAN GC- £155.77 out of £200:D FEB GC £197.31 out of £180:o. MARCH GC - out of £200
  • Freebyman
    Freebyman Posts: 593 Forumite
    Part of the Furniture Combo Breaker
    Strangely enough, I received mine today and it works perfectly fine.

    However I didnt bother with syncing it as I have tried in the past with other devices and they never seem to work. I simply plugged it in and then it checked for a firmware update (might be the problem) and then I unplugged and plugged it back in again.

    To transfer music over I went into my music folder and copied and pasted into the music folder on my sansa clip. I hope some of this helps!
    Old Faithful we roam the range together,
    Old Faithful in any kind of weather,
    When the round up days are over,
    And the Boulevard’s white with clover,
    For you old faithful pal of mine.
  • bertiebots
    bertiebots Posts: 1,433 Forumite
    Thanks ....I am about to stamp on the flippin thing as I still cant get it to work! I am going to try from scratch and NOT use wmp.
    JAN GC- £155.77 out of £200:D FEB GC £197.31 out of £180:o. MARCH GC - out of £200
  • bertiebots
    bertiebots Posts: 1,433 Forumite
    Ok so I have opened the mp3 in windows explorer now and dragged the podcast into the mp3 podcast folder but it says:

    ...it will transfer for storage & transportation but will not play on the device itself. If possible use a media program that can convert the file before copying. If copied now it will be stored but will not be presented on the device user interface.

    Before I could download the podcast I had to add a file association to the file to get it to work. I did this by selecting the wmp option and then windows explorer. neither worked (so that I can download it to the mp3) so have I done this wrong too? (it will play on the computer through wmp)

    I am completely at a loss (and yes I have read the manual too now) lol!!
    help please??
    JAN GC- £155.77 out of £200:D FEB GC £197.31 out of £180:o. MARCH GC - out of £200
  • bertiebots
    bertiebots Posts: 1,433 Forumite
    I have now found the firmware update download and updated the mp3 and it STILL will not work. I copied the podcast into the folder, it downloaded but didnt show on the mp3. Can someone please give me any advice on what I need to do???
    JAN GC- £155.77 out of £200:D FEB GC £197.31 out of £180:o. MARCH GC - out of £200
  • FireFox
    FireFox Posts: 150 Forumite
    You need to establish the file format of the podcast - they come in different flavours - and whether the Sansa supports it. As far as I can see the Sansa Clip supports mp3/WMA/WAV but there may be more.
    The fact that Windows asked for a program association suggests that the file was maybe not an mp3 or had no file extension at all (if not did you add one?).
    If you open Windows Explorer again navigate to the podcast file, right-click on it and select 'Properties' it should tell you the file type.
    Better still, post a link to the original podcast (if it's not too embarrassing;)) and we'll have a look.
  • bertiebots
    bertiebots Posts: 1,433 Forumite
    http://www.ullreys.com/robert/Podcasts/page6/page6.html

    Not too embarrassing, I am following this on here;) The embarrassing thing is that I have been trying to sort this out for approx 8 hours!!!!!!!:o

    http://forums.moneysavingexpert.com/showthread.html?t=2357621


    Says MP3 format sound...god my head hurts lol!!:mad::rotfl:
    JAN GC- £155.77 out of £200:D FEB GC £197.31 out of £180:o. MARCH GC - out of £200
  • FireFox
    FireFox Posts: 150 Forumite
    Yeah, as bat999 says, the file looks okay but 40+MB!!... for a podcast!!

    Do you have any other mp3s you could try?

    If not, try one of the free mp3s from Last.fm (right-hand side of the homepage)

    Does the Sansa not come with any samples preloaded?
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