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Standing Order - Bank Makes A Mistake!

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I set up a Standing Order with the bank to run for 15 months and the bank got the completion date wrong and stopped the payments 12 months early!

I have only just realised their mistake and am now in an embarrassing situation where payments have not been made - (this was not due to a lack of funds available).

Has anyone experienced the same problm and does anyone know if I am entitled to compensation for the bank's error?

Comments

  • onlypaddy
    onlypaddy Posts: 991 Forumite
    Debt-free and Proud!
    have you lost money? if not then no
    Debts at LBM (May '08) £5760 - Lloyds CC £4260, Lloyds OD £1500;
    Debts as of May 28th 2011:
    Santander CC: £0.00
    Lloyds OD : £0.00
    DFW Nerd #1247 - Proudly dealt with my Debts :D Olympic 2012 Challenge #12
  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If the person or organisation have charged you a fee for not paying on time then the bank should compensate you for that.
    If not no.
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