We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Ebay dispute: no game in box - being called liar!
Options
dalym
Posts: 23 Forumite
Was wondering whether someone could help.
My sister ordered a DS game for my Mum for Xmas. It arrived in it's celephane wrapper and wasn't opened until last week. My Mum being courteous put positive feedback on the sellers site saying arrived etc, thank you as she knew my Sister wouldn't get round to it!
She opened the box 2 nights ago and phoned me to say you never guess what, there's no game in the box! Now I know she probably should have checked all was ok before putting on positive feedback but being the nice person she is didn't and just put positive feedback anyway. She then sent an email to the seller who turned around and said you're a liar, first you say it hadn't arrived when I knew it had been signed for, this took him 2 days to reply to so obviously it had arrived by the time he checked it, then said, i'm going to report you, you're a liar and you're not getting your money back, i'm one step ahead of you etc etc. My Mum is a nervous wreck, she's definately not like that and is an absolutely shaking mess. She's just replied and said that she's going to report it to eBay/Trading Standards. He now says it came from a shop therefore he "knows" it's not empty. He must x-ray eyes then as it was sealed! Is there anything else she can do as eBay have not returned her email and this was yesterday morning she sent it? This guy is getting really nasty for no reason.
Thanks guys :mad:
Mx
My sister ordered a DS game for my Mum for Xmas. It arrived in it's celephane wrapper and wasn't opened until last week. My Mum being courteous put positive feedback on the sellers site saying arrived etc, thank you as she knew my Sister wouldn't get round to it!
She opened the box 2 nights ago and phoned me to say you never guess what, there's no game in the box! Now I know she probably should have checked all was ok before putting on positive feedback but being the nice person she is didn't and just put positive feedback anyway. She then sent an email to the seller who turned around and said you're a liar, first you say it hadn't arrived when I knew it had been signed for, this took him 2 days to reply to so obviously it had arrived by the time he checked it, then said, i'm going to report you, you're a liar and you're not getting your money back, i'm one step ahead of you etc etc. My Mum is a nervous wreck, she's definately not like that and is an absolutely shaking mess. She's just replied and said that she's going to report it to eBay/Trading Standards. He now says it came from a shop therefore he "knows" it's not empty. He must x-ray eyes then as it was sealed! Is there anything else she can do as eBay have not returned her email and this was yesterday morning she sent it? This guy is getting really nasty for no reason.
Thanks guys :mad:
Mx
Mummy to my gorgeous little Jack :j
0
Comments
-
chillax. ebay wont just have your email and no one elses to deal with right now.
how did you pay?helpful tips
it's spelt d-e-f-i-n-i-t-e-l-y
there - 'in or at that place'
their - 'owned by them'
they're - 'they are'
it's bought not brought (i just bought my chicken a suit from that new shop for £6.34)0 -
Dalym, you might be better posting on ebay board with this one. Soolin who looks after the board is very good with giving people help as are other posters. Not suggesting this isnt the case on Consumer Rights but as its Ebay specific you might get more specified advice relating to what your ebay rights are.:smileyhea0
-
Thanks guys, will check out the ebay thread. Never had to do this before and just had a look on my Mum's account and filed a dispute. Fingers crossed this will now get sorted and the rude little man will get what he deserves! Thanks again guys xMummy to my gorgeous little Jack :j0
-
Actually, I'm sure on the ebay board there is someone who sold a game, and the buyer is claiming there was no game in the box... I wonder if the two are connected?!?!Should've = Should HAVE (not 'of')
Would've = Would HAVE (not 'of')
No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)0 -
Actually, I'm sure on the ebay board there is someone who sold a game, and the buyer is claiming there was no game in the box... I wonder if the two are connected?!?!
Thats already being discussed in the thread on the ebay boardEveryones opinion is the most important.....no wonder nothing is ever agreed on.0 -
Open a Not as described dispute in paypal. You will have to return the item tracked for a full refund.
Then leave the seller appropriate feedback and DSRs0 -
A thought came to mind, is the postal wrapping still available? If so does the postage stamp include a weight or does the postage price indicate a weight category? If so what would the weight of the parcel containing the game have been etc etc?0
-
pitkin2020 wrote: »Thats already being discussed in the thread on the ebay board
Im still intrigued to see what happens!! Neither OP from this one or the other one has posted again yet!! Pretty sure its co-incidence though.:smileyhea0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.1K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244.1K Work, Benefits & Business
- 599K Mortgages, Homes & Bills
- 177K Life & Family
- 257.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards