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Another unhappy Talk Talk Tale
GrumpyOldMan_2
Posts: 36 Forumite
in Phones & TV
Been a little busy of late, so when I checked my latest bill from TT, I was suprised to learn that I was being charged for evening and weekend calls.
The talk plan I was on (T1+) was supposed to give me free weekend and evening calls to 01 & 02 numbers. I have been getting these free calls for well over a year but now I notice that my TT plan has changed to T1.
I logged onto TT's website and noticed that the plans have all now changed and that the free evening and weekend calls plan is now called T2.
What I am annoyed over is two-fold:
i) that TT have changed my plan without notifying me of a change in terms
ii) that they didn't offer to change me to the new T2 plan.
After reviewing my previous bill, I have noticed that this bill also charged me for evening and weekend calls.
Has anyone else experienced this call plan slamming from TT and have you got anywhere with having the evening / weekend call charges refunded?
Finally, if I sign up to the T2 plan to continue getting free evening / weekend calls, can I do so without changing my line rental to TT - as it appears now that I have to use TT for Line Rental to qualify for the T2 plan.
The talk plan I was on (T1+) was supposed to give me free weekend and evening calls to 01 & 02 numbers. I have been getting these free calls for well over a year but now I notice that my TT plan has changed to T1.
I logged onto TT's website and noticed that the plans have all now changed and that the free evening and weekend calls plan is now called T2.
What I am annoyed over is two-fold:
i) that TT have changed my plan without notifying me of a change in terms
ii) that they didn't offer to change me to the new T2 plan.
After reviewing my previous bill, I have noticed that this bill also charged me for evening and weekend calls.
Has anyone else experienced this call plan slamming from TT and have you got anywhere with having the evening / weekend call charges refunded?
Finally, if I sign up to the T2 plan to continue getting free evening / weekend calls, can I do so without changing my line rental to TT - as it appears now that I have to use TT for Line Rental to qualify for the T2 plan.
0
Comments
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Please click the 'HERE' link in my signature below.Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.0
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