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changes to paypal

couldnt see this has been posted, but just to be aware, main impact if when sending money overseas
Amendments to the PayPal User Agreement and Privacy Policy
Effective Date: Jan 21, 2010
Amendment to the PayPal User Agreement
1. Fees

Section 8 is being amended to update the fees for cross border personal transactions.

Where the country of the recipient’s registered PayPal Account is Poland, the fee charged for cross border personal payments fully funded by PayPal Balance or Bank is 1% + 0.55 PLN (Polish Zlotych). The relevant part of the fee table for cross border personal payments fully funded by PayPal Balance or Bank now reads as follows:

Transaction Type Activity Fee for payment fully funded by:
- PayPal Balance
- Bank
Cross border personal transactions Sending or Receiving Important: this fee is based on the country of the recipient’s registered PayPal Account.

Either the sender or the recipient pays the fee. Not both.

In most cases, the sender decides who pays the fee. In some cases the sender will not be able to decide and the sender or the recipient will be required to pay the fee.

Recipient’s Country:

UK: 0.5%

Poland 1% + 0.55 PLN

*Other European Countries: 0.5%

Australia 1%

Canada 1%

China 0%

Germany 2%

Hong Kong 0%

Singapore 0%

Taiwan 0%

U.S. 1%

Elsewhere 0.5%

Note: This fee will not be charged if a Euro payment is made between Accounts registered in the European Union or EEA.

2. Temporary Holds for Disputed Transactions

A new Section 10.1.d is being added to consolidate and clarify the position on temporary holds for disputed transactions as already described in Section 11.4 (and in relation to the eBay resolution process). Section 10.1.d will read as follows:

“10.1.d Temporary Holds for Disputed Transactions. If a buyer files a Claim, Chargeback or Reversal on a payment you received, PayPal will place a temporary hold on the funds in your Account to cover the full amount of the Claim, Chargeback or Reversal. In placing such a hold, we will not restrict your use of the Account with regard to funds other than those disputed or at risk under the Claim, Chargeback or Reversal, unless we have another reason for doing so. If you win the dispute or if the payment is eligible for a payment under the terms of PayPal Seller Protection, we will release the hold and restore your access to the applicable funds. If you lose the dispute, PayPal will remove the funds from your Account. This process also applies to claims that a buyer files with eBay through the eBay resolution process if your PayPal Account is your reimbursement method for buyer claims and eBay has notified us of the claim. Claims filed directly with eBay are governed by eBay policy and are not covered by the terms of the PayPal Seller Protection programme.”

Section 11.4 will now read as follows:

“11.4 What happens when a buyer files a Claim, Chargeback, or Reversal?

PayPal will place a temporary hold on the funds in your Account to cover the full amount of the Claim, Chargeback, or Reversal. See section 10.1.d for further details about the temporary hold process.”


3. Third party rights

Section 14.8 is being updated to clarify that eBay, as a third party, may rely on its rights as specified in the PayPal User Agreement. Section 14.8 will now read as follows:

“14.8 Complete Agreement and third party rights. This Agreement sets forth the entire understanding between you and PayPal with respect to the Service. Sections 1, 7, 8, 10, 14 and 15, as well as any other terms which by their nature should survive, will survive the termination of this Agreement. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall be enforced. A person who is not a party to this Agreement has no rights under the Contracts (Rights of Third Parties) Act 1999 to rely upon or enforce any term of this Agreement (except for eBay in respect of its rights as specified in this Agreement) but this does not affect any right or remedy of third parties which exists or is available apart from that Act.”

Amendment to the PayPal Privacy Policy
1. Disclosure to Third Parties other than PayPal Customers

The Privacy Policy is being amended such that PayPal may disclose certain PayPal customer information to the following additional third parties (if applicable) for the following purposes:


Payment Processors

HSBC Merchant Services LLP (UK), Discover Financial Services (USA) To allow payment processing settlement services, fraud checking. Name, address, details of user funding instruments, details of payment transactions.
Deutsche Bank AG (Germany, Netherlands, France, Spain) To allow the processing of direct debits in Germany, Netherlands, France and Spain. Name, date of transaction, amount, currency and user’s bank account information.Credit Reference and Fraud Agencies
Experian Netherlands BV (Netherlands), Experian Bureau de Credito SA (Spain), Informa D&B SA (Spain) To verify identity, make decisions concerning a customer's credit worthiness, carry out checks for the prevention and detection of crime including fraud and/or money laundering, assist in debt recovery, manage PayPal accounts and undertake statistical analysis, undertake research as to appropriateness of new products and services and system checking. Data disclosed may be retained by the applicable credit reference and fraud agency for audit and fraud prevention purposes. Name, address, date of birth, time at address, telephone number, proof of identity, legal form, time in business, company registration number, VAT number, relevant transaction information (if appropriate)
ID Checker.nl BV (Netherlands) To verify identity. All account information and proof of identity

Comments

  • oh aye, i seen an email in my inbox about this yesterday saying they were making changes, couldbt be bothered to read it all though.
    When dealing with the CSA its important to note that it is commonly accepted as unfit for purpose, and by default this also means the staff are unfit for purpose.
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