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Reclaim of bank charges due to inept account transfer!
BigJohnno
Posts: 1 Newbie
Hi all,
I'm hoping someone can help me.
Basically, my Wife and I had a joint account with Smile, but as we weren't happy with it decided to go back to HSBC.
During the transfer, HSBC tried to move accross all our direct debits - of which there are a few (!) - and Smile have basically cancelled every single one!
This has caused us a serious amount of legwork trying to get everything paid on time. As a result of this we have incurred charges from various sources totalling about £70. Not much admittedly, but we're wondering if there is any way we can make Smile pay up for their in eptitude?
Many thanks in advance.
I'm hoping someone can help me.
Basically, my Wife and I had a joint account with Smile, but as we weren't happy with it decided to go back to HSBC.
During the transfer, HSBC tried to move accross all our direct debits - of which there are a few (!) - and Smile have basically cancelled every single one!
This has caused us a serious amount of legwork trying to get everything paid on time. As a result of this we have incurred charges from various sources totalling about £70. Not much admittedly, but we're wondering if there is any way we can make Smile pay up for their in eptitude?
Many thanks in advance.
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