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Nationwide want loan repayed immediately!

Hi, first time here, don't know if anyone can help, it is urgent. My daughter Stevie has a loan with £500 left to pay which would be completed mid January. Out of the blue Nationwide have demanded the full monies within 14 days. Their excuse for the demand is because last June she was less than one day late in making her payment (she was on holiday). Which of course is complete rubbish. As Stevie has just changed her job and has to wait a month before payday, and has recently got married, she cannot possibly afford to repay. I cannot help anymore as I will be helping her through the lean month. There must be a way to get Nationwide to adhere to the original agreement???? Is't there?

Comments

  • never-in-doubt
    never-in-doubt Posts: 20,613 Forumite
    Yes, the CCA that your daughter signed will state the term and frequency - they cannot demand full repayment unless this letter is a default or intended default notice giving 14 days to pay in which case the daughter will be seriously in arrears!

    What, exactly, does the letter say - assuming you have seen it for yourself? If not, check this out first cos chances are for them to demand full repayment suggests serious arrears!

    It is a fixed term credit facility and cannot be called in whenever the lender feels like it, only if your daughter has defaulted already.
    :o 2010 - year of the troll :o

    Niddy - Over & Out :wave:
  • Thankyou for your help. Her payments have always been on time as she worked for Nationwide for two years. The sole reason given was as previously stated.
  • never-in-doubt
    never-in-doubt Posts: 20,613 Forumite
    apt wrote: »
    If she was a day late then Nationwide might technically be allowed to demand repayment. But it seems like a decision a computer might make and if your sister went to speak to someone face to face at Nationwide she might get the original loan to stand.

    No, you must be more than one full payment late before issuing a default notice or intended default, so not that. As I said, chances are it is a Notice of Intended Default and probably due to the daughter actually not being 100% honest, i.e. maybe having various missed payments.

    Otherwise they cannot demand full repayment - simple.
    :o 2010 - year of the troll :o

    Niddy - Over & Out :wave:
  • never-in-doubt
    never-in-doubt Posts: 20,613 Forumite
    trugmaker wrote: »
    Thankyou for your help. Her payments have always been on time as she worked for Nationwide for two years. The sole reason given was as previously stated.

    No, this is not the reason. NW are talking rubbish and cannot do it. It is a fixed sum agreement, so check the agreement she signed and it will clearly show the end date and payment amounts and frequencies. So long as she follows this then they can do nothing.

    They do not have a right to demand full repayment unless your daughter has broken the terms of the agreement which is what I suspect. :rolleyes:
    :o 2010 - year of the troll :o

    Niddy - Over & Out :wave:
  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I'm surprised Nationwide let her have a loan without having a direct debit set up to repay it, or possibly some sort of direct transfer arrangement if she was a Nationwide current account customer at the time of taking it out.

    If that is/was the case how can she pay late?

    Also, how can you be "less than one day late"? It's either on time or it isn't...isn't it?
  • lynzpower
    lynzpower Posts: 25,311 Forumite
    10,000 Posts Combo Breaker
    If she worked there, did they take it out of her salary before it was given yto her IYSWIM? Therefore she wouldnt have needed a DD in place to organise payment?
    :beer: Well aint funny how its the little things in life that mean the most? Not where you live, the car you drive or the price tag on your clothes.
    Theres no dollar sign on piece of mind
    This Ive come to know...
    So if you agree have a drink with me, raise your glasses for a toast :beer:
  • never-in-doubt
    never-in-doubt Posts: 20,613 Forumite
    :o 2010 - year of the troll :o

    Niddy - Over & Out :wave:
  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    trugmaker wrote: »
    As Stevie has just changed her job and has to wait a month before payday...
    Wasn't there a leaving payment (wages owed/holidays accrued etc) from the old job to tide her over? Unless there was a delay between the two jobs?
  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Unless staff have different loan T&Cs, which one applies here?...
    5. Right to demand earlier payment


    We may demand immediate and full repayment of your loan if:
    • You gave us false or incorrect information when you applied for the loan; or
    • You are more than fourteen days overdue with any amount you owe us.
    http://www.nationwide.co.uk/loans/legal.htm#term


  • Duplicated note
    ..
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