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Question of the week: How can I find out how many bank charges I've had?
MSE_Jenny
Posts: 1,321 MSE Staff
Q. How can I find out how much in bank charges I am owed? Online banking will only take you back so far. Vickie
Martin's A. You should try to reclaim all charges since July 2001, though some argue it's even longer. The total could be huge.
Some banks will send you the info if you phone to ask, so try this first. If not, send a letter to your bank, requesting a list of all past overdraft charges.
If it refuses, then you've a legal right to demand the ‘past charge’ information under the Data Protection Act, though banks are allowed to charge up to £10 for it (and, banks being banks, they usually do). Ensure you ask for a list of charges, not old statements, or you could be charged for each one.
Bank charges reclaiming is still on hold, unless you’re in financial hardship, but that just means banks needn't process claims; they must still register them. Full info & template letters in the Bank Charges guide.
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Martin's A. You should try to reclaim all charges since July 2001, though some argue it's even longer. The total could be huge.
Some banks will send you the info if you phone to ask, so try this first. If not, send a letter to your bank, requesting a list of all past overdraft charges.
If it refuses, then you've a legal right to demand the ‘past charge’ information under the Data Protection Act, though banks are allowed to charge up to £10 for it (and, banks being banks, they usually do). Ensure you ask for a list of charges, not old statements, or you could be charged for each one.
Bank charges reclaiming is still on hold, unless you’re in financial hardship, but that just means banks needn't process claims; they must still register them. Full info & template letters in the Bank Charges guide.
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Comments
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I am so glad that when people ask the same question on here that I answer differently.
Under the Data Protection Act 1998 a Subject Access Request will get you your details which the act clearly defines that a fee of £10.00 applies. The fact that some banks might not charge means you can ask them but if they do not supply the details you have no recourse to complain to the Information Commissioners Office with regards to why.
Edited for clarity.0
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