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Barclaycard free money!

I called barclaycard up today to cancel my accounts with them as I use my egg card all the time. They asked me a couple of questions then said that I am a good customer and for my loyalty they would credit my account with £25 if I kept the account open....tried it with mbna but only spoke to a computer.
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Comments

  • Moggles_2
    Moggles_2 Posts: 6,097 Forumite
    Congratulations
    :beer:

    Yes, it's a good idea to phone customer services now & again to cancel an unused card. Occasionally, you're offered an incentive to stay ;)
    ... tried it with MBNA, but only spoke to a computer.
    Next time you may want to ring MBNA's loyalty department on 0800 783 1116 (during office hours) and see what they can do :cool:
    People who don't know their rights, don't actually have those rights.
  • Amex offered me a £20 credit on my account to "try it for another six months" when I called to cancel my card. I made an additional £20 puchase to clear the positive balance and the card is now sitting in a drawer waiting for the 6 months to be up then I'll call up to cancel it again.
    "A nation of plenty so concerned with gain" - Isley Brothers - Harvest for the World
  • fuseboy
    fuseboy Posts: 32 Forumite
    i know this post is almost a wk old but i'm thinkin of canceling my barclaycard too. Free money sounds great! Did you use your credit card much (if you don't mind me asking)? I don't use mine much but always pay in full when i do. Will have to give this a go.
  • Been meaning to cancel my barclaycard for some time - guess might as well do it now and see if they give me free money as well! Did you use a number other than the dreaded 0844? Can't seem to find either a geographical or 0800 that actually put me through to CS grrrr...
  • Moggles_2
    Moggles_2 Posts: 6,097 Forumite
    Been meaning to cancel my barclaycard for some time - guess might as well do it now and see if they give me free money as well! Did you use a number other than the dreaded 0844? Can't seem to find either a geographical or 0800 that actually put me through to CS grrrr...
    Obviously can't speak for the OP, but if you ring Card Services during business hours on
    0800 9177 277, you'll avoid the perishing 0870/0844 numbers ;)
    People who don't know their rights, don't actually have those rights.
  • Little_Maya
    Little_Maya Posts: 230 Forumite
    edited 15 October 2009 at 5:03PM
    Thanks Moggles, on the phone to them now (well on hold while they are transferring me to the relevant team :rolleyes:...)

    edit: they didn't offer me free money... so much for being a customer for nearly 10 years... (I was one of the "forced transfers" from Goldfish last year lol). Mind you, always pay in full at the end of the month, so I'm obviously not profitable :p
  • fuseboy
    fuseboy Posts: 32 Forumite
    thanks Little Maya,

    i doubt i'll get anythin cos i'm the same as u - been with barclays for about 10 yrs and prob had barclaycard for about 5/6+ yrs and i pay off in full straight away. Mayb i'll keep it for now.
  • gtone28
    gtone28 Posts: 134 Forumite
    fuseboy wrote: »
    i know this post is almost a wk old but i'm thinkin of canceling my barclaycard too. Free money sounds great! Did you use your credit card much (if you don't mind me asking)? I don't use mine much but always pay in full when i do. Will have to give this a go.


    last time I used it was about 5 years ago I,ve been a customer for 10yrs...I bought a bed with it and didn't receive my nector points...and I used the 0844 number to ring them on I think. I also cancelled my one pulse card (which martin recommended, £25 free credit after first purchase offer). I can remember telling the girl I use my egg money card because of the cashback offers and she said barclay's are going to do the same, I then said that I had problems not getting nector points and she said if you stay a customer we'll credit the account for £25 as a good will gesture.
  • fuseboy
    fuseboy Posts: 32 Forumite
    Thanks very much for the reply gtone28, it's very informative. Maybe it was just depends who you talk to then, perhaps I will give it a go, I don't use my Barclaycard often - plus just signed up to the Amazon card for the £15 offer.
  • akrot1
    akrot1 Posts: 111 Forumite
    Part of the Furniture Combo Breaker
    try calling them on 08000 282 360. I called them last week threatening to leave they offered me 1% cashback on all purchases for last 6 months - got £40, not bad at all just for a phone call. They used to give me an extra 1% cashback but stopped doing for that so said this is the equivalent of that.
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