Help for ex Serviceman?

Violetta_2 · 4 October 2009 at 1:26PM

There is a thread on the Weddings & Anniversary section, where a couple have lost the money they have paid to a Hotel for their wedding £5000 !!!!

beks wrote: »

Hi (reposting as I think I posted in the wrong place previously - sorry!)

Newbie to these boards to please bear with me!!

My fiance and I booked a wedding venue in May this year, we paid £5000 upfront - at the time I loved the venue and the owners were very pushy at getting us to enter into an agreement. We are due to get married in July next year and although, I know this is a long way off, I wanted to start getting things organised. We had no receipt and we have never signed anything as we paid by card over the phone. However, the money has been taken out our account as it is shown on card statements (not credit card unfortunately).

Anyway, I have spent 2 months trying to get hold of them (by phone and email) as we had no receipt of the money paid and finally have and they have turned round and told me that they have no record of us and have no paper work etc etc. I am fuming and I have had it and dont want to get married there. Their attitude has been very rude and no aplogies have been made for this - just an email telling me to supply them with full names, addresses, date of wedding and what was agreed with the manager.

Since being unable to contact them I have read some horrendous reviews and I really dont want to get married there, I am so scared that my wedding will be ruined. I am fuming but we have paid an extortionate amount of money and I have no idea whether we could get it back. We cannot afford to lose that money but I dont wish to pay it to incompetent people who have no record of us, I could not rely on them to get the rest of the day right.

Has anyone got any advice, I am already totally wrecked with this and dont know where to start.

They have had lot's of good advice & support but I was wondering if there was any department or something that offered legal advice to ex servicemen, obviously the issue is not connected with his carreer in the services but I thought there may be someone who could help considering the circumstances

beks wrote: »

The thing that riles me the most (and this couldnt be used in court and I wont mention it but it means a lot to me) is that H2B used compensation to pay for the venue. He lost his leg after an argument with a landmine and used that money he got from the MOD after his accident to pay for our wedding. Hardly worth losing a leg for (not that money can ever heal the wounds). Obviously that is totally irrelevant but to me, that is one of the worst things. It goes a lot deeper for me (and obviously H2B too although he wont admit it) :mad::mad::mad:

Does anyone have any ideas?

Errata · 4 October 2009 at 7:39PM

The OP could try contacting SSAFA, but quite honestly the quickest resolution to all this would be to contact a national daily paper and get them onside.

Marker_2 · 5 October 2009 at 8:02PM

I would defo go down the route of SSAFA or newspaper. Maybe also the OP's MP depending on who they are. My MP is awesome and anything to do with the forces directly or indirectly he's in on and does his best to get results. If OP's MP is any use then could try that to, they usually have journo contacts.

Help for ex Serviceman?

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